You searched for Debt - Women’s Aid https://womensaid.org.uk/ Until Women and Children are Safe Tue, 25 Nov 2025 15:19:01 +0000 en-GB hourly 1 https://womensaid.org.uk/wp-content/uploads/2023/10/favicon-100x100.png You searched for Debt - Women’s Aid https://womensaid.org.uk/ 32 32 Specialist Financial Support Worker https://womensaid.org.uk/?post_type=job_listing&p=48423 Tue, 12 Aug 2025 10:29:10 +0000 https://womensaid.org.uk/?post_type=job_listing&p=48423 Birmingham and Solihull Women’s aid have for over 40 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, […]

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Birmingham and Solihull Women’s aid have for over 40 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse?
The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.
Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have colleagues offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.
We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls.

This role will deliver financial support including support with debt and financial abuse to women affected by Domestic Abuse.

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team at: recruitment@bswaid.org.
These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.

The closing date for receipt of completed applications is at 12 noon on Monday 8th September. Interviews will take place in the weeks commencing 22nd and 29th September.

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Female* Complex Needs Safe House Support Worker https://womensaid.org.uk/?post_type=job_listing&p=48316 Fri, 25 Jul 2025 10:26:46 +0000 https://womensaid.org.uk/?post_type=job_listing&p=48316 We have a rewarding opportunity available for a Female* Complex Needs Safe House Support Worker to join our team based in Bristol. You will join us on a full time, permanent basis, working 37.5 hours per week. In return, you will receive a competitive salary of Point 12 £27,711 per annum plus benefits. Established in […]

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We have a rewarding opportunity available for a Female* Complex Needs Safe House Support Worker to join our team based in Bristol. You will join us on a full time, permanent basis, working 37.5 hours per week. In return, you will receive a competitive salary of Point 12 £27,711 per annum plus benefits.

Established in 1999, Next Link is the leading provider of domestic abuse services to women and children in Bristol and South Gloucestershire. At Next Link we are committed to providing holistic, empowering and personalised support and advocacy to women and children experiencing domestic abuse. With a focus on survivor’s safety and recovery; we believe the provision of flexible support tailored to survivor’s needs can be transforming, helping to maximise independence and self-determination so survivors can make informed choices.

In return for joining us, we will offer you:

  • Up to 30 days annual leave (depending on length of service)
  • 3 extra holidays including International Women’s Day
  • Excellent development and training opportunities
  • Employer pension contribution (minimum 5% of your gross salary)
  • Mindful Employer Plus Scheme
  • Cycle to Work Scheme
  • Long Service Awards
  • Health and Wellbeing programme

About the role:

  • Our Female* Complex Needs Safe House Support Worker will provide safe housing and support to women who have experienced domestic abuse and have complex needs.  You will support to empower women with complex needs to move on to independent or lower level supported accommodation.
  • Key duties and responsibilities of our ideal Female* Complex Needs Safe House Support Worker:
  • Promote the service through building positive relationships with current, potential referrers and service users to ensure a steady flow of appropriate referrals.
  • Sign up new licensees using the agreed licence agreement and advise on rights and obligations of the agreement and then settle into the allocated Safehouse. Complete all paperwork, photocopy and send off as appropriate. Ensure new files are set up and a handover is given to the allocated keyworker.
  • Liaise closely with applicant and referral agencies and keep informed of progress and outcome.
  • Advise woman on personal safety and safety procedures regarding the safe house. Complete a personal safety plan.
  • Establish the need for any civil legal remedies and support to access a specialist solicitor when appropriate.
  • Carry out a financial assessment for each service user assisting them to maximise their income, address debts and support them to make appropriate welfare benefit claims.
  • Complete sign up paperwork, including welfare benefits claims ensuring they are accurately complete and promptly submitted.
  • Take primary responsibility for the collect of rent and other charges payable. Work closely with the resident and Finance Department to minimise and manage arrears.
  • This is not an exhaustive list of your duties and outlines the general ways in which it is expected you will meet the overall requirements of this post.

What we are looking for in our ideal Female* Complex Needs Safe House Support Worker:

  • Numeracy and literacy to GCSE level/NVQ 2 or equivalent
  • Ability to maintain accurate and up‐to‐date records of contact with service users, other support /housing related information and to communicate with colleagues and stakeholders using common Microsoft Office packages, e.g. Word, Excel, Outlook and other IT software
  • Knowledge and understanding of the issues, barriers and support needs of women experiencing domestic abuse, homelessness, mental health and complex needs face in accessing and sustaining accommodation
  • Knowledge of domestic abuse civil legal remedies
  • Knowledge of Domestic Abuse risk assessment tools including DASH and the MARAC process
  • Proven experience of working with women who have survived domestic abuse
  • Proven experience working with people with mental health needs, or people with complex needs
  • Proven experience working in homelessness/supported housing sector providing support in shared or self-contained accommodation
  • Experience of working with women with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency, self‐harm behaviours)
  • A current, full driving licence and access to an appropriate vehicle

If you are motivated, resourceful and passionate about empowering female victims of domestic abuse, please apply now to join us as our Female* Complex Needs Safe House Support Worker to contribute to the valuable work Next Link and its wider services, delivering hope and support to survivors of domestic violence and abuse.

How to apply:

Please download the application pack from our website and complete the application form.  Please submit your application by 9am 8th August 2025.  Please do not send CVs.  Interviews will be held week commencing 11th August 2025.

www.nextlinkhousing.co.uk                                  HR.Enquiries@missinglinkhousing.co.uk

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Flexible Fund: Survivor Eligibility Criteria https://womensaid.org.uk/what-we-do/supporting-survivors/flexible-fund/survivor-eligibility-criteria/ Mon, 16 Jun 2025 14:51:45 +0000 https://womensaid.org.uk/?page_id=48068 Flexible Fund: Survivor eligibility criteria Flee Fund The Flexible Fund is committed to reaching and supporting as many survivors in need as possible. Its broad eligibility criteria reflect this commitment. Please note that you cannot access the Flee Fund if you have already been awarded the Flee fund from any previous rounds of the Flexible […]

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Flexible Fund: Survivor eligibility criteria 

Flee Fund

The Flexible Fund is committed to reaching and supporting as many survivors in need as possible. Its broad eligibility criteria reflect this commitment. 

Please note that you cannot access the Flee Fund if you have already been awarded the Flee fund from any previous rounds of the Flexible Fund or Emergency Fund since 2023. 

Once you are in contact with a key worker from an eligible service, you will be able to discuss your situation and circumstances in detail. As the organisation working directly with you, they are best positioned to advise you on your eligibility.

Any survivor of domestic abuse (over the age of 16 years old) who has experienced one or more of the following in the last 12 months:  

  • Financial barrier to leaving shared home with perpetrator 
  • Financial barrier to separating from (fleeing) a perpetrator 
  • Financial barrier to caring for their children or caring for family members)  
  • Unable to access benefits or waiting for benefits after fleeing abuse 
  • No access to benefits because of immigration status  

AND ability to flee can be increased by financial support relating to one or more of the following:  

  • Transportation costs relating to escaping abuse (taxi, bus fare, etc.)   
  • Accommodation related costs relating to moving to new accommodation (e.g., renting a van)
  • Furnishings (e.g., white goods, carpet)
  • Deposit, rent, mortgage
  • Essential items (food, clothes, cleaning products)
  • Securing property (locks, CCTV)
  • Energy and utility bills
  • Additional needs related to children
  • Specialist support based on individual need (e.g., religious items, medical items/needs, translation costs, specialist equipment)
  • Debt   

Future Fund 

Please note that you cannot access the Future Fund if you have already been awarded Future Fund from any previous rounds of the Flexible Fund since 2023. However, survivors who have previously received the Flee Fund may be eligible to apply for the Future Fund at a later date, as these funds are aimed at different points in a survivor’s journey 

Once you are in contact with a key worker from an eligible service, you will be able to discuss your situation and circumstances in detail. As the organisation working directly with you, they are best positioned to advise you on your eligibility

Any survivor of domestic abuse (over the age of 16 years old) regardless of gender and sexual orientation and including those with no recourse to public funds who has experienced one or more of the following in the last 36 months:  

  • Financial barrier to future planning to securing independence/stability while accessing a domestic abuse service
  • Financial barrier to caring for their children or other family members 
  • Unable to access benefits or waiting for benefits whilst moving on
  • No access to benefits because of immigration status  

 AND funds will support one or more of the following: 

  • Accommodation related costs relating to moving to new accommodation (e.g., renting van).
  • Accommodation costs relating to staying in the current property by making security upgrade (camera, lockers, change of keys, etc.) 
  • Furnishings (e.g. white goods, carpet) 
  • Deposit, rent, mortgage 
  • Essential Items (e.g. food, clothes, cleaning products) 
  • Energy and utility bills 
  • Additional needs related to children 
  • Specialist support based on individual need (e.g., religious items/needs, medical items/needs, translation costs, specialist equipment) 
  • Debt  

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Female* Complex Needs Safe House Support Worker https://womensaid.org.uk/?post_type=job_listing&p=47929 Thu, 29 May 2025 09:05:45 +0000 https://womensaid.org.uk/?post_type=job_listing&p=47929 We have a rewarding opportunity available for a Female* Complex Needs Safe House Support Worker to join our team based in Bristol.  You will join us on a full time, permanent basis, working 37.5 hours per week.  In return, you will receive a competitive salary of Point 12 £27,711 per annum plus benefits. Established in […]

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We have a rewarding opportunity available for a Female* Complex Needs Safe House Support Worker to join our team based in Bristol.  You will join us on a full time, permanent basis, working 37.5 hours per week.  In return, you will receive a competitive salary of Point 12 £27,711 per annum plus benefits.

Established in 1999, Next Link is the leading provider of domestic abuse services to women and children in Bristol and South Gloucestershire. At Next Link we are committed to providing holistic, empowering and personalised support and advocacy to women and children experiencing domestic abuse. With a focus on survivor’s safety and recovery; we believe the provision of flexible support tailored to survivor’s needs can be transforming, helping to maximise independence and self-determination so survivors can make informed choices.

In return for joining us, we will offer you:

  • Up to 30 days annual leave (depending on length of service)
  • 3 extra holidays including International Women’s Day
  • Excellent development and training opportunities
  • Employer pension contribution (minimum 5% of your gross salary)
  • Mindful Employer Plus Scheme
  • Cycle to Work Scheme
  • Long Service Awards
  • Health and Wellbeing programme

About the role:

Our Female* Complex Needs Safe House Support Worker will provide safe housing and support to women who have experienced domestic abuse and have complex needs.  You will support to empower women with complex needs to move on to independent or lower level supported accommodation.

Key duties and responsibilities of our ideal Female* Complex Needs Safe House Support Worker:

  • Promote the service through building positive relationships with current, potential referrers and service users to ensure a steady flow of appropriate referrals.
  • Sign up new licensees using the agreed licence agreement and advise on rights and obligations of the agreement and then settle into the allocated Safehouse. Complete all paperwork, photocopy and send off as appropriate. Ensure new files are set up and a handover is given to the allocated keyworker.
  • Liaise closely with applicant and referral agencies and keep informed of progress and outcome.
  • Advise woman on personal safety and safety procedures regarding the safe house. Complete a personal safety plan.
  • Establish the need for any civil legal remedies and support to access a specialist solicitor when appropriate.
  • Carry out a financial assessment for each service user assisting them to maximise their income, address debts and support them to make appropriate welfare benefit claims.
  • Complete sign up paperwork, including welfare benefits claims ensuring they are accurately complete and promptly submitted.
  • Take primary responsibility for the collect of rent and other charges payable. Work closely with the resident and Finance Department to minimise and manage arrears.
  • This is not an exhaustive list of your duties and outlines the general ways in which it is expected you will meet the overall requirements of this post.

What we are looking for in our ideal Female* Complex Needs Safe House Support Worker:

  • Numeracy and literacy to GCSE level/NVQ 2 or equivalent
  • Ability to maintain accurate and up‐to‐date records of contact with service users, other support /housing related information and to communicate with colleagues and stakeholders using common Microsoft Office packages, e.g. Word, Excel, Outlook and other IT software
  • Knowledge and understanding of the issues, barriers and support needs of women experiencing domestic abuse, homelessness, mental health and complex needs face in accessing and sustaining accommodation
  • Knowledge of domestic abuse civil legal remedies
  • Knowledge of Domestic Abuse risk assessment tools including DASH and the MARAC process
  • Proven experience of working with women who have survived domestic abuse
  • Proven experience working with people with mental health needs, or people with complex needs
  • Proven experience working in homelessness/supported housing sector providing support in shared or self-contained accommodation
  • Experience of working with women with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency, self‐harm behaviours)
  • A current, full driving licence and access to an appropriate vehicle

If you are motivated, resourceful and passionate about empowering female victims of domestic abuse, please apply now to join us as our Female* Complex Needs Safe House Support Worker to contribute to the valuable work Next Link and its wider services, delivering hope and support to survivors of domestic violence and abuse.

How to apply:

Please download the application pack from our website and complete the application form.  Please submit your application by 9am Friday 13th June 2025.  Please do not send CVs.  Interviews will be held week commencing 16th June 2025.

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They’ve decided to leave, how can I help? https://womensaid.org.uk/information-support/friends-and-family/theyve-decided-to-leave/ Fri, 04 Apr 2025 12:53:29 +0000 https://womensaid.org.uk/?page_id=47536 They’ve decided to leave, how can I help? On this page: Triggers to leaving or ending a relationship They are ending the relationship, how can I help? They have ended the relationship, how can I help? Choosing to end a relationship with an abuser is an extremely difficult decision, and it may take a survivor […]

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They’ve decided to leave, how can I help?

Choosing to end a relationship with an abuser is an extremely difficult decision, and it may take a survivor time to decide whether to leave, and to think about how to do this safely. 

The person may decide to stay in the relationship longer than you want them to, or you may find yourself offering help and support over a period of time. However, there are useful things that you can do before someone leaves a relationship, when they end the relationship, or after they have left. 

They have decided they want to end the relationship, how can I help them to get ready?

First of all, it is important to remember that it may take someone more than one attempt to leave or end a relationship while experiencing abuse.  You may find it helpful to read about some of the common reasons why people stay in relationships when abuse is taking place, so that you understand some of the barriers and challenges that your friend, family member, neighbour, or colleague may face. 

Even if the person does leave or end the relationship more than once, your support on previous occasions will give the person confidence that they can rely on you to help. 

Once a survivor has made a decision to end the relationship, it is really important for them to know that you are there for them; ready to offer help and support.  

Friends, family members, neighbours, and colleagues have told us that sometimes, just before the end of the relationship, they noticed that the domestic abuse escalated (became worse or happened more often), or that it changed. For example, the birth of a child, children leaving home, or the survivor starting a new course or job. 

As part of supporting a survivor over time, it can be helpful to talk with the person about any plans they may have for leaving or ending the relationship. Domestic abuse is dangerous and, unfortunately, ending a relationship with an abuser does not always stop the abuse, or reduce the level of danger. In fact, the risk often increases, which makes leaving a relationship a particularly dangerous time. 

It is really important to think about the safety of everyone involved in the situation (the survivor, any children, and those trying to help – including you). Careful planning is needed, and one of the most helpful things that you can do is put the survivor in touch with specialist organisations and services. The staff in these organisations are experts in providing support to people who are thinking about leaving or ending a relationship with an abuser. There is also lots of information about safety planning in our Survivor’s Handbook. 

Many survivors have told us that there were particular ‘triggers’ which made them leave or end a relationship with an abuser. Every situation is different, but these are some of the common reasons why the relationship ended: 

  • A very violent physical or sexual assault by the abuser 
  • The abuser involving children in the abuse, children experiencing abuse themselves (indirectly or directly) or threats of abuse made against them 
  • A feeling that the danger is increasing (including when threats to harm become worse or happen more often)
  • A sudden understanding that what they are experiencing in the relationship is abuse – that it is not OK, that they don’t deserve it, and that they don’t have to put up with it.  
  • Unfaithfulness by the abusive partner – this can sometimes act as validation to leave.
  • Opportunity – for example, the abuser being away from the home, or the survivor being able to secretly reach out for help whilst at work or at a friend’s house
  • Intervention or support by professional agencies – for example, police, social services, specialist domestic abuse organisations, or healthcare workers.  

Sometimes survivors of domestic abuse are able to leave or end a relationship in a planned way. Other times, even with planning, women need to leave very suddenly, with almost nothing – no spare clothes, belongings, or money. 

If the person has the opportunity to plan, they may be able to arrange accommodation (temporary or longer term), buy furniture, change the children’s schools, save some money, or set up new bank accounts, before leaving or ending the relationship. 

You can support them with all of these activities, for example, by letting them use your phone or computer to access support and information, getting their post sent to your address (if this is appropriate), going with them to appointments, helping them to fill out forms, and helping them to transport furniture etc. 

Specialist organisations and professionals can help the person to think through their options as they end the relationship, and you can support them too, as they think about the details. For example: 

  • which day and time it would be safest/best/easiest to leave
  • where will they go when they leave, and longer term 
  • how they will get there 
  • who they will tell and when (and who they will not tell, because the information might get back to the abuser) 
  • how to make sure any children are safe 
  • what practical help and support they will need from other people 

If the person has to leave suddenly or quickly, they may have nowhere to go immediately, limited options, and few or no belongings. Specialist organisations and professionals, in particular the freephone, 24-hour National Domestic Abuse Helpline can provide quick advice in this situation, including information about emergency or temporary accommodation (for example, spaces in women’s refuges). 

There is also lots of information about refuges (for example, what a refuge is, who can stay in a refuge, how to access a space in a refuge) in our Survivor’s Handbook . It may be helpful for you (and the survivor, if she is able) to look at this information, in advance, so that you both have an idea about what to expect. There are also community-based services that may be able to support the survivor, including outreach, floating support, resettlement support, specialist services for children and young people, and drop-in support. 

Or, instead, you may decide to let the person stay for a few nights at your home, so that they can sort things out. Only do this if you are sure that both you and the survivor are safe. If the abuser knows where you live, they may come to your address looking for your friend, family member, neighbour, or colleague, so this may not be the safest option. 

Your support may also be needed by the survivor to find out her legal options (about the crimes committed against her, about protection, about separation and divorce, and about child custody). 

There is information about survivors’ legal rights in our Survivor’s Handbook, and there are specialist organisations you can contact which provide more detailed confidential legal advice about domestic abuse. 

Domestic abuse is about control, and when a survivor ends a relationship, it is common for an abuser to try to regain control. They may do this by saying, ‘sorry’ a lot, or by saying that their behaviour will be different in the future, or by using gifts, kindness, and loving words, or gestures towards the survivor, to try to persuade the person to return. 

Some abusers say that they will harm or kill themselves in order to get the survivor to ‘save them‘ by returning to the relationship – this is a form of emotional blackmail. 

The abuser may also make threats towards the survivor, or the people (and pets) she cares about, in order to make her feel scared and unsure about her decision to leave, making her feel that she might be safer continuing with the relationship. 

The abusive behaviours may get worse, with the abuser ‘punishing‘ the survivor from a distance, for example, telling lies or making false accusations about the survivor to their colleagues, relatives, friends, or social services, building up debts in the survivor’s name, or sharing intimate images without consent. 

We don’t want to frighten or overwhelm you, but it is important that you understand how dangerous domestic abuse is and that, often, the risk of abuse increases when a survivor ends the relationship. This is a really important time for both you and the survivor to have support around you. 

When we speak to survivors of domestic abuse, they tell us that once the relationship has ended, their friends, family members, neighbours, and colleagues often feel very relieved that the abuse has ended and are keen to ‘get back to normal‘. But this can be very difficult for survivors. 

The first reason why this can be hard, is because the abuse may not have ended, may have changed, or may have increased. This is especially true when the survivor has to have ongoing contact with the abuser, for example, through legal and court processes, with joint child custody, to sort out finances or assets, or if they live or work in the same area. 

A survivor may particularly need support if they have to leave without their children. There are many reasons why someone may have to take this step, for example, she may believe she can’t take the children away from their other parent, their school, or their home.  

One of the most useful things you can do, once the relationship has ended, is to continue offering help and support. It’s important to keep noticing, learning, gently asking, listening, responding, signposting, recording, thinking about safety, and offering practical help over time. 

Another reason why some survivors may struggle to ‘move on‘ in the way that friends, family members, neighbours, and colleagues want them to, is because they still love, care about, or miss the abuser. Many survivors have told us that the love they felt for the abusive person did not just disappear because they had ended the relationship.  

The stigma about feelings of love and care for someone who has been abusive can be very silencing. So, giving a survivor the opportunity to voice their conflicting feelings (for example, loving and hating the abuser at the same time) can be very powerful. For this to happen, a survivor needs to really trust the person they tell, and to not feel judged or criticised. 

The survivor may feel that they can talk to you about this, so listening and responding well are important, but try not to feel annoyed or offended if the person would rather talk to somebody independent, like a counsellor, for emotional support – some things are just hard to talk about freely with someone who knows you. 

Understandably, friends, family members, neighbours, and colleagues who have been offering support, particularly if the situation has been complex or has happened over a long time, are keen to try to forget what has happened, recover, and continue living. We know that this is not easy, and that trying to help in situations of domestic abuse often takes a toll on people.  But the impacts of domestic abuse, on survivors and on their children, may last for months, years, or throughout their lives.

Of course, many survivors do recover, thrive, and flourish, and by continuing to give help and support over time, you can be a really important part of this recovery. If you look after yourself, you will be in a better position to help someone who is experiencing domestic abuse.

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Why haven’t they told me https://womensaid.org.uk/information-support/friends-and-family/why-havent-they-told-me/ Fri, 04 Apr 2025 12:50:33 +0000 https://womensaid.org.uk/?page_id=47530 Why haven’t they told me? On this page: Why isn’t she telling me what is happening? What can I do at this stage? You may be in the position where you suspect (or know) that your friend, family member, neighbour, or colleague is experiencing domestic abuse, but the person is hiding the abuse.  This can […]

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Why haven’t they told me?

You may be in the position where you suspect (or know) that your friend, family member, neighbour, or colleague is experiencing domestic abuse, but the person is hiding the abuse. 

This can be confusing, frustrating, and worrying for you, but there are often really good reasons why a survivor does not tell people what is happening. 

Every situation is different, but there are some common reasons why women do not disclose abuse (tell other people what is happening): 

Why isn’t she telling me what is happening?

People who are experiencing harmful behaviours from a partner or family member may not think of their experiences as domestic abuse. For some people, this can be because they have had previous relationships which have also been abusive, or because they have seen similar behaviours in the relationships around them, either as a child or as an adult. If this is the case, they may think that the abuse they are experiencing is a normal part of any relationship.  

Another reason why survivors do not always think of their experiences as abuse, is because some abusers alternate between behaving well and behaving badly – this can trap a survivor into doubting themselves, worrying it’s in their head, thinking that the person really does care about them, or that the person will eventually change. This can make it hard for a survivor to recognise the relationship as abusive.

“He said he won’t do it again and that he loves me. I think he does, it’s just the drink that makes him nasty…”

(Survivor)

Also, abusers often blame survivors and tell them that the abuse is their fault. And sometimes an abuser will tell the person that the abuse is for the survivor’s own benefit or protection. If these lies and blaming happen over a long period, it can be really hard for a survivor to trust their own sense of what is happening. Again, this makes it difficult for them to recognise that they are experiencing domestic abuse.

Even if the person has recognised that they are experiencing domestic abuse, they may be worried about telling people, even people who care about them. Some of the common reasons for this are: 

Fear about what will happen if she tells people 

The abuser may have threatened to harm the person, or other people, if they tell anyone about what is happening. It is common for abusers to threaten to kill, injure, or hurt survivors, or to damage their property, or share intimate images of them. It is also common for abusers to make threats about harming children, friends, family members, neighbours, colleagues, and pets. They may tell the survivor that she could lose her children through family courts or social services. Abusers will often utilise a survivor’s insecure immigration status against them, telling them they’ll be deported, or no-one will believe them. An abuser might threaten to “out” an LGBTQ+ survivor, or withhold medication or care from a disabled survivor.  

These threats can be very scary for people experiencing abuse, because they are often aware of the violence and abuse the person is capable of. Fear for safety is one of the main reasons why people stay in a relationship while experiencing abuse. 

Not wanting to worry other people or get them involved 

Some of the survivors we speak to, do not tell the people close to them about what is happening, because they do not want them to be anxious or worried.  

Embarrassment or shame about experiencing domestic abuse 

Many survivors feel embarrassed or ashamed that they have experienced domestic abuse. In spite of the changes in societal views about domestic abuse over the years, there is still a great deal of stigma and shame which remain.  A survivor may also be concerned that people’s opinions of them will change, and that they will be treated differently, if people know what has happened.  

Shame and stigma are also a key part of “honour”-based abuse, where there can be significant consequences if a family believes someone to be bringing dishonour or shame. Survivors may be shamed to maintain control and prevent them speaking out. You can learn more about “honour”-based abuse and how to support someone on Karma Nirvana’s website. You can call their helpline for emotional support and expert guidance to help you understand if someone you know may be experiencing this.

Worry about people’s reactions 

It can be difficult for a survivor to know how other people will react if they tell them about the abuse. It is common for an abuser to tell a survivor that no one will believe them, and the survivor may think that this is true. They may also worry that you will be cross with them for ‘putting up‘ with the abuse, or that you will try to take over and make decisions for them. 

Many survivors are also concerned that if they tell someone who cares about them, that this person will challenge or confront the abuser; harming the abuser, themselves, or making things worse for the survivor. 

Even at the point where someone realises that they are experiencing domestic abuse, they may not be ready to take action. Some of the common reasons for this are: 

Love for the person who is being abusive 

Love is one of the hardest reasons for people outside of the relationship to understand. But survivors tell us that the love they felt for the abusive person does not just disappear because of the abuse. Many survivors are not ready to make changes in their relationship, because they hope that the abuser will change or that the situation will get better. 

Feeling that they do not deserve to be treated well 

After experiencing abuse for some time, a survivor’s self-esteem and sense of self-worth can become so low that they do not feel that they deserve to be treated well. Some survivors are also worried about what they will lose by making changes, particularly if they feel that this is their only chance for a relationship or for a family.  

Feeling scared about making changes 

Making changes can be scary for lots of reasons. A survivor may be scared about how the abuser will react, and what they might do; scared about what other people might think; and also scared about what any changes will mean practically. For example, making the choice to leave or to end a relationship where abuse is taking place might mean: leaving home, going into a refuge, changing location, moving children to new schools, changing jobs, and coping with the costs of fleeing. These are big changes, which are difficult to make, especially if the abuse has reduced the survivor’s self-esteem, confidence, and independence. Often this is after many years of isolation and economic abuse where an abuser might have prevented a survivor from working, controlled their bank account, and gotten them into debt. In our 2022 survey, two thirds of survivors (67%) told us they could not get £500 together if they needed to. 

Trying to get the timing right 

Sometimes there is a trigger to leaving or ending a relationship with an abuser; when the person who is experiencing abuse decides to take immediate action. But it does not always happen like this. Sometimes people realise that they are experiencing abuse, and decide that they want to make changes, but plan to take action in more gradual ways. 

So, if you are thinking ‘why hasn’t she told me what is happening?‘ It may be that she has not recognised her experiences as abuse, it may be that she is worried about telling you, and it may be that she is not ready to make any changes yet. The survivor may also worry that telling someone about what is happening, will make the situation real, so that it is no longer hidden, even from themselves.

What can I do at this stage?

Even if the person is not telling you what is happening, there are still useful things that you can do to help.

The first is about keeping the channels of communication open between yourself and the survivor.  If the abuser tries to stop your communication, you may need to be creative about staying in touch. For example, meeting the person when they go to the supermarket, or phoning them at work.

Asking gentle questions about the relationship is important, but if you are worried that this is creating a distance between you, it’s OK to talk about other things for a while. Changing your conversations to more general talk allows your relationship with the survivor to continue, without them feeling under pressure. You can always return to asking gentle questions about their relationship another time.

The second thing you can do is to prepare yourself in advance. By learning about domestic abuse, and by finding out about the organisations you can signpost the survivor to, you will be ready when the person tells you what is happening. You can also contact some of the specialist organisations yourself to find out more about the support they offer.

"I really wasn’t sure where to go with it, but I figured that she’d tell me when she was ready… There were times when she’d cancel seeing me, and I’m sure it was because he’d said, ‘no’. I started going to the park near her house with the kids, so that we’d bump into each other. I also read up about domestic abuse to help me understand her situation more, and I found out about our local domestic abuse charity… I decided that the best way to be a mate was to stay in touch and to be ready for when she wanted to tell me…”

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Annual Audit 2025 https://womensaid.org.uk/annual-audit-2025/ Tue, 28 Jan 2025 11:01:01 +0000 https://womensaid.org.uk/?p=47074 The Annual Audit 2025 Women’s Aid Annual Audit 2025: The 2025 edition of Women’s Aid annual publication provides an in-depth picture of the provision, usage and work of domestic abuse services in England during the 2023-24 financial year. The report demonstrates that whilst there have been some improvements in provision, the gap between provision and […]

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The Annual Audit 2025

The Annual Audit 2025 report cover.

Women’s Aid Annual Audit 2025: The 2025 edition of Women’s Aid annual publication provides an in-depth picture of the provision, usage and work of domestic abuse services in England during the 2023-24 financial year. The report demonstrates that whilst there have been some improvements in provision, the gap between provision and demand for domestic abuse services in 2023-24 is similar to previous years, if not slightly worse. During this period, the government investment fell £321 million short of the minimum £516 million needed to properly fund local specialist women’s domestic abuse services and the impact of this shortfall is evidenced in this report. 

© Women’s Aid, January 2025  

Please cite this report as: 
Women’s Aid. (2025) The Annual Audit 2025, Bristol: Women’s Aid. 

Key findings 

Demand 

  • On Track national referral estimates suggest that less than one in ten women and less than one in ten children who experienced domestic abuse received support from a refuge or community-based support service. 
  • Estimates show that 60.1% of referrals into refuge services were rejected over the past year. The most common reason for rejection was that the refuge service did not have the capacity to support the client (45.7% of rejected referrals). This means that when a survivor was referred into refuge, there was a 27.5% chance that the refuge did not have the capacity to support her. 
  • Just over half (51.4%) of referrals into community-based domestic abuse support (CBS) services were rejected. The most common reasons for rejection were that the client did not want support (25.7%), the survivor was already being supported by the organisation (23.5%), and the service could not contact the client (22.6%). 

Provision 

  • Despite a net growth in the number of bed spaces available, the number of bedspaces still falls short by 1,160 spaces of the Council of Europe’s recommendation, representing a total shortfall of 20.3%. 
  • On 1st May 2024 throughout England there were 246 providers running 414 local services. This is a net increase in all service types between 1st May 2023 and 1st May 2024, with the biggest increase in service type being counselling. 
  • Despite the year-on-year increase in refuge bedspaces, findings from our previous annual audit reports have demonstrated that the number of vacancies posted on Routes to Support has been going down each year since 2019/20. 
  • There were 72 services run exclusively for specific groups of survivors, including services run exclusively for Black and minoritised women (45), and women with substance use and/or mental health support needs (3). Availability of these services continues to be low: spaces in dedicated services made up just 11.6% of all refuge spaces in England, and 42.0% of these spaces are in London. 
  • The proportion of vacancies which could consider a woman with no recourse to public funds increased slightly from 11.7% of all vacancies in 2022-23 but remain low at 12.3% in 2023-24.  
  • Vacancies suitable for wheelchair users are incredibly scarce and dropped from 1.0% of all vacancies in 2022-23 to just 0.7% (52) of vacancies in 2023-24. 

Funding 

  • The proportion of organisations that were running Children and Young People’s domestic abuse services in the community without dedicated funding doubled this year, from 15.7% to 31.4% 
  • Over a third (35.0%) of respondents to the annual survey this year were running an area of their domestic abuse service without dedicated funding during 2023-24. The most common area of service that organisations were running without dedicated funding include domestic abuse prevention or educational work 
  • A notable number of respondents to the annual survey expressed concerns relating to the sustainability of their services, with more than one in ten (15%) respondents telling us they had to close or reduce an area of work in their service over the past financial year. 
  • A concerning three quarters (71.4%) of domestic abuse organisations responding to the annual survey who were running a service without dedicated funding used their organisational reserves to cover the costs. 

Commissioning 

  • There was a marked increase in domestic abuse providers finding commissioning processes complex this year, with over half (59.1%) respondents to the annual survey either agreeing or strongly agreeing that ‘commissioning processes have been complex.’ 
  • Just over a third (34.0%) of respondents thought that domestic abuse commissioning had had a mixed impact for survivors over the past year, and 30.0% thought it had had a mostly positive impact. 
  • Over half of respondents (53.0%) either disagreed or strongly disagreed with the statement ‘There is more funding available for our service in 2023-24’, and two thirds (65.8%) disagreed that ‘Funding is easy to access’. 

System response 

  • Whilst most respondents to the Women’s Aid annual survey felt that commissioning agencies ‘somewhat’ effectively collaborate (32.0%) on VAWG CBS service funding currently, a quarter felt that collaboration is either ‘not effective (17.0%) or ‘very ineffective’ (8.0%). 
  • Almost half of respondents (49.0%) had not been contacted about the new duty to collaborate as part of the Victims and Prisoners Act 2024. 

Other trends and issues 

  • On Track data found that more than a quarter (26.9%) of women in CBS services and almost half of women in refuge (49.0%) reported experiencing increased economic and financial abuse since the increased cost of living began. 
  • Over half (53.5%) of survivors in refuge and a third (32.5%) in CBS services were left unable to afford food and many were unable to keep up with debt repayments (11.6% in CBS services, 20.3% in refuge). 
  • A notable number of respondents cited recruitment and retention of specialist staff as a main challenge over the past year, which had been further exacerbated by the increased cost of living. 
  • Escalating international conflicts, such as Gaza and Israel have been prominent in the news over the past year. Whilst over half of respondents reported no related impact, some domestic abuse providers, particularly ‘by and for’ services, described concerns that the conflicts had created deeper divisions in their own local communities. Services called for greater support for migrant women and women with no recourse to public funds (NRPF), emphasising how the conflict had led to greater demand for immigration services. 

Accessible versions

Section pages

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What it costs to flee abuse and stay safe https://womensaid.org.uk/what-it-costs-to-flee-abuse-and-stay-safe/ Thu, 26 Sep 2024 08:03:18 +0000 https://womensaid.org.uk/?p=46176 What it costs to flee abuse and stay safe By Harriette Drew, Senior Policy Officer A common myth about domestic abuse is: ‘If it was really that bad, she’d leave’. This completely misses the obstacles survivors face. Even once a woman has made up her mind to leave – which can itself be very difficult […]

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What it costs to flee abuse and stay safe

By Harriette Drew, Senior Policy Officer

A common myth about domestic abuse is: ‘If it was really that bad, she’d leave’. This completely misses the obstacles survivors face. Even once a woman has made up her mind to leave – which can itself be very difficult – there are often multiple barriers to putting this into practice.   

We know from our work with survivors that finances are a key barrier. Put simply, leaving and rebuilding a safe, independent life can be very expensive. Survivors often do not have access to the money they need to flee, due to economic abuse, and the financial challenge has only been exacerbated by the cost of living crisis. 

How much does it cost to leave?

At Women’s Aid, we have been working to quantify this financial barrier. Drawing on research, data and expert insight, we have produced an estimate of how much it could cost a survivor to leave her perpetrator and how much financial support is available.   

Not surprisingly, there is a substantial gap. While essential costs related to fleeing (like housing, legal fees, travel and others) can total almost £50,000, the support through social security, legal aid and grants only comes to around £40,000.   

For a survivor, the £10,000 deficit can mean the difference between safety and being forced to return to the perpetrator in order to be able to feed her children. 

The economics of leaving  


Beyond the overall deficit, three key themes stuck out to me in the research:    

1. Leaving is a process

When calculating the costs, we took into account the first year after leaving. This is because we heard strongly from domestic abuse services and survivors that leaving isn’t a single event – it’s a process. Many survivors leave multiple times before they do so permanently, and at any point, an unaffordable cost could force the survivor to return to the perpetrator.    

To ‘stay fled’, survivors need financial support which meets their costs in a timely manner. But our research found that survivors often face delays to accessing benefits. They have to set up new bank accounts and wait for new ID to arrive before making benefit applications and, even then, the benefits are often paid in arrears.  

As such, a survivor who flees may be forced in debt almost immediately – which makes the rest of the process much more difficult.    

2. Leaving can feel like a full-time job

Survivors told us that rebuilding their lives involves hours and hours of appointments and administration. This would be a heavy burden for anyone, let alone for survivors suffering the effects of years of trauma on their mental health. It is even harder for those who do not speak English as a first language.  

The tasks survivors face include:

Family court hearingsHealth appointmentsContacting the Child Maintenance Service   
Debt advice supportFlat viewingsJobcentre appointments   
Meetings with social workersAppointments at the bankCounselling
Criminal court hearingsPeer support groupsBenefits applications
Dealing with creditorsPreparing court bundlesContacting local authority housing officers
Setting up new bank accountsApplying for new IDApplying for a new school place

Although survivors may be officially entitled to a range of support, it is often not accessible. They may need to chase services repeatedly to get them to take action; the Child Maintenance Service came up often as an example of this. Or they may need to remind the council of their housing rights or challenge DWP on incorrect benefit decisions.  

All these efforts can take a toll, costing survivors time, wellbeing and in some cases their ability to stay in paid employment.  

3. Leaving is especially unaffordable for some

We based our estimates of costs and support on a ‘typical’ survivor journey. But there are many reasons why a survivor’s costs may be higher, such as:  

  • having more children,  
  • living in an area with high housing costs,  
  • needing a car or taxis to get around due to a disability.   

Many survivors are also prevented from accessing support, for example due to their immigration status. Survivors subject to a ‘no recourse to public funds’ condition would not be eligible for benefits and often face an impossible deficit, with insufficient support from the state.  

What needs to change?  

For survivors to be able to access safety, rebuild their lives and contribute to the economy, they need a safety net which works. A safety net which is domestic abuse informed, accessible and sufficient.   

The current deficit is not inevitable; targeted policy changes could go a long way to reducing it. We are calling on the Government to take action to ensure survivors can flee and stay fled.   

See our summary and report for our full recommendations and further information.   

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*Female Complex Needs Safe House Support Worker https://womensaid.org.uk/?post_type=job_listing&p=44477 Tue, 27 Feb 2024 16:59:05 +0000 https://womensaid.org.uk/?post_type=job_listing&p=44477 *Female Complex Needs Safe House Support Worker – North Somerset   We have a rewarding opportunity available for a Female Complex Needs Safe House Support Worker to join our team based in North Somerset. You will join us on a full time, permanent basis working 37.5 hours per week on a rota basis including some […]

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*Female Complex Needs Safe House Support Worker – North Somerset

 

We have a rewarding opportunity available for a Female Complex Needs Safe House Support Worker to join our team based in North Somerset. You will join us on a full time, permanent basis working 37.5 hours per week on a rota basis including some weekends and in return, you will receive a competitive salary of Point 12 £26,421 per annum and benefits.

 

Established in 1999, Next Link is the leading provider of domestic abuse services to women and children in Bristol and South Gloucestershire. At Next Link we are committed to providing holistic, empowering and personalised support and advocacy to women and children experiencing domestic abuse.

 

In return for joining us, we will offer you:

 

  • Up to 30 days annual leave (depending on length of service)
  • 3 extra holidays including International Women’s Day
  • Excellent development and training opportunities
  • Employer pension contribution (minimum 5% of your gross salary)
  • Mindful Employer Plus Scheme
  • Cycle to Work Scheme
  • Long Service Awards
  • Wellness Awards

 

About the role:

 

Our Female Complex Needs Safe House Support Worker will provide safe housing and support to women who have experienced domestic abuse and have complex needs.  You will support to empower women with complex needs to move on to independent or lower level supported accommodation.

 

Key duties and responsibilities of our ideal Complex Needs Safe House Support Worker:

 

  • Promote the service through building positive relationships with current, potential referrers and service users to ensure a steady flow of appropriate referrals.
  • Sign up new licensees using the agreed licence agreement and advise on rights and obligations of the agreement and then settle into the allocated Safehouse. Complete all paperwork, photocopy and send off as appropriate. Ensure new files are set up and a handover is given to the allocated keyworker.
  • Liaise closely with applicant and referral agencies and keep informed of progress and outcome.
  • Advise woman on personal safety and safety procedures regarding the safe house. Complete a personal safety plan.
  • Establish the need for any civil legal remedies and support to access a specialist solicitor when appropriate.
  • Carry out a financial assessment for each service user assisting them to maximise their income, address debts and support them to make appropriate welfare benefit claims.
  • Complete sign up paperwork, including welfare benefits claims ensuring they are accurately complete and promptly submitted.
  • Take primary responsibility for the collect of rent and other charges payable. Work closely with the resident and Finance Department to minimise and manage arrears.
  • This is not an exhaustive list of your duties and outlines the general ways in which it is expected you will meet the overall requirements of this post.

 

What we are looking for in our ideal Female Complex Needs Safe House Support Worker:

 

  • Numeracy and literacy to GCSE level/NVQ 2 or equivalent
  • Ability to maintain accurate and up‐to‐date records of contact with service users, other support /housing related information and to communicate with colleagues and stakeholders using common Microsoft Office packages, e.g. Word, Excel, Outlook and other IT software
  • Knowledge and understanding of the issues, barriers and support needs of women experiencing domestic abuse, homelessness, mental health and complex needs face in accessing and sustaining accommodation
  • Knowledge of domestic abuse civil legal remedies
  • Knowledge of Domestic Abuse risk assessment tools including DASH and the MARAC process
  • Proven experience of working with women who have survived domestic abuse
  • Proven experience working with people with mental health needs, or people with complex needs
  • Proven experience working in homelessness/supported housing sector providing support in shared or self-contained accommodation
  • Experience of working with women with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency, self‐harm behaviours)
  • A current, full driving licence and access to an appropriate vehicle

If you are motivated, resourceful and passionate about empowering female victims of domestic abuse, please

apply now to join us as our Female Complex Needs Safe House Support Worker to contribute to the valuable

work Next Link and its wider services, delivering hope and support to survivors of domestic violence and abuse.

 

How to apply:

Please download the application pack from our website and complete the application form. Please submit your application by 9am on Friday 15th March 2024.  Please do not send CVs. Interviews will be held w/c 18th March 2024.

www.nextlinkhousing.co.uk                                  HR.Enquiries@missinglinkhousing.co.uk

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*Female Complex Needs Safe House Support Worker – North Somerset https://womensaid.org.uk/?post_type=job_listing&p=43886 Tue, 16 Jan 2024 16:18:09 +0000 https://womensaid.org.uk/?post_type=job_listing&p=43886 Next Link *Female Complex Needs Safe House Support Worker – North Somerset We have a rewarding opportunity available for a Female Complex Needs Safe House Support Worker to join our team based in North Somerset. You will join us on a full time, permanent basis working 37.5 hours per week (out of hours required) and […]

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Next Link

*Female Complex Needs Safe House Support Worker – North Somerset

We have a rewarding opportunity available for a Female Complex Needs Safe House Support Worker to join our team based in North Somerset. You will join us on a full time, permanent basis working 37.5 hours per week (out of hours required) and in return, you will receive a competitive salary of Point 12 £26,421 per annum and benefits.

Established in 1999, Next Link is the leading provider of domestic abuse services to women and children in Bristol and South Gloucestershire. At Next Link we are committed to providing holistic, empowering and personalised support and advocacy to women and children experiencing domestic abuse.

In return for joining us, we will offer you

  • Up to 30 days annual leave (depending on length of service)
  • 3 extra holidays including International Women’s Day
  • Excellent development and training opportunities
  • Employer pension contribution (minimum 5% of your gross salary)
  • Mindful Employer Plus Scheme
  • Cycle to Work Scheme
  • Long Service Awards
  • Wellness Awards

About the role

Our Female Complex Needs Safe House Support Worker will provide safe housing and support to women who have experienced domestic abuse and have complex needs.  You will support to empower women with complex needs to move on to independent or lower level supported accommodation.

Key duties and responsibilities of our ideal Complex Needs Safe House Support Worker

  • Promote the service through building positive relationships with current, potential referrers and service users to ensure a steady flow of appropriate referrals.
  • Sign up new licensees using the agreed licence agreement and advise on rights and obligations of the agreement and then settle into the allocated Safehouse. Complete all paperwork, photocopy and send off as appropriate. Ensure new files are set up and a handover is given to the allocated keyworker.
  • Liaise closely with applicant and referral agencies and keep informed of progress and outcome.
  • Advise woman on personal safety and safety procedures regarding the safe house. Complete a personal safety plan.
  • Establish the need for any civil legal remedies and support to access a specialist solicitor when appropriate.
  • Carry out a financial assessment for each service user assisting them to maximise their income, address debts and support them to make appropriate welfare benefit claims.
  • Complete sign up paperwork, including welfare benefits claims ensuring they are accurately complete and promptly submitted.
  • Take primary responsibility for the collect of rent and other charges payable. Work closely with the resident and Finance Department to minimise and manage arrears.
  • This is not an exhaustive list of your duties and outlines the general ways in which it is expected you will meet the overall requirements of this post.

What we are looking for in our ideal Female Complex Needs Safe House Support Worker

  • Numeracy and literacy to GCSE level/NVQ 2 or equivalent
  • Ability to maintain accurate and up‐to‐date records of contact with service users, other support /housing related information and to communicate with colleagues and stakeholders using common Microsoft Office packages, e.g. Word, Excel, Outlook and other IT software
  • Knowledge and understanding of the issues, barriers and support needs of women experiencing domestic abuse, homelessness, mental health and complex needs face in accessing and sustaining accommodation
  • Knowledge of domestic abuse civil legal remedies
  • Knowledge of Domestic Abuse risk assessment tools including DASH and the MARAC process
  • Proven experience of working with women who have survived domestic abuse
  • Proven experience working with people with mental health needs, or people with complex needs
  • Proven experience working in homelessness/supported housing sector providing support in shared or self-contained accommodation
  • Experience of working with women with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency, self‐harm behaviours)
  • A current, full driving licence and access to an appropriate vehicle

If you are motivated, resourceful and passionate about empowering female victims of domestic abuse, please apply now to join us as our Female Complex Needs Safe House Support Worker to contribute to the valuable work Next Link and its wider services, delivering hope and support to survivors of domestic violence and abuse.

How to apply

Please download the application pack from our website and complete the application form. Please submit your application by 9am 2nd February 2024.  Please do not send CVs. Interviews will be held w/c 5th February 2024.

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