You searched for Mental health response - Women’s Aid https://womensaid.org.uk/ Until Women and Children are Safe Fri, 24 Apr 2026 23:39:02 +0000 en-GB hourly 1 https://womensaid.org.uk/wp-content/uploads/2023/10/favicon-100x100.png You searched for Mental health response - Women’s Aid https://womensaid.org.uk/ 32 32 Young Person’s Domestic Abuse Advocate (YPDAA) https://womensaid.org.uk/job/staying-put-bradford-young-persons-domestic-abuse-advocate-ypdaa/ Wed, 22 Apr 2026 13:48:36 +0000 https://womensaid.org.uk/?post_type=job_listing&p=49945 Young Person’s Domestic Abuse Advocate (YPDAA) STAYING PUT – proud to provide vital support and services to the men, women and children of Bradford who are survivors of domestic abuse and sexual violence. We help people have better lives – and you can too. With over 24 years’ experience of providing support to men, women […]

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Young Person’s Domestic Abuse Advocate (YPDAA)

STAYING PUT – proud to provide vital support and services to the men, women and children of Bradford who are survivors of domestic abuse and sexual violence. We help people have better lives – and you can too.

With over 24 years’ experience of providing support to men, women and children who are survivors of domestic abuse and sexual violence in the Bradford area, we put our clients at the heart of what we do and are continually striving to make the survivors experience the very best it can be whilst accessing our services.

Our team of committed and dedicated colleagues work with passion and integrity to deliver a holistic package of integrated support in our fast-changing environment.

Young Person’s Violence Advocate

We have an exciting opportunity for a Young Persons Domestic Abuse Advocate (YPDAA) to join our Early Intervention and Prevention Team as part of a 2-year contract.

Would you like the chance to develop services that help young people understand the dynamics and complexities of domestic abuse, with the aim to drive forward long-lasting positive change where young women and girls can live free from abuse and violence?

About the role

This role will work directly with young people aged 16–24 affected by domestic abuse, providing trauma-informed, person-centred support that helps them feel safe, heard and empowered. You’ll also work closely with colleges, universities and partner agencies to raise awareness, deliver prevention work, and strengthen responses to domestic abuse and healthy relationships, and deliver group work.

The post is about early intervention, building resilience, and ensuring young people have the right support at the right time. You’ll be joining a supportive, values-led organisation committed to safety, equality and meaningful change across the Bradford district.

This is a part-time role, 30 hours per week over 4 days, £27,554 to £28,735 FTE per annum (depending on DV qualification), (actual salary £22,043 – £22,988 per annum) 2 years fixed term initially.

About you

If you have experience of working in the domestic abuse arena, education setting or with young people in a crisis situation, and are looking for a new challenge, this is the opportunity for you. Our ideal candidate will have experience of working, and maintaining positive relationships, with partner agencies as well as being a strong team player with a non-judgemental and empathic approach. We are looking for someone who is a great communicator and has experience delivering presentations that engage their audience.

Women only – **Due to the nature of our work and service users, we can only accept applications from women under schedule 9 (part 1) of the Equality Act 2010**

About us

Staying Put are part of an exciting and innovative, multi-agency partnership working together with Family Action and Women Centre, to develop a ‘one system approach’ to families affected by domestic abuse and sexual violence.

We are proud to provide vital support and services to men, women and children of Bradford who are survivors of domestic abuse and sexual violence. We help people have better lives – and you can too.

We are looking for enthusiastic, experienced, engaged and highly motivated people to join our expanding team.

Be part of an organisation that makes a difference and where 85% of colleagues agree or strongly agree they feel valued.

We want to be a great place to work so have attractive benefits;

  • 30 days annual leave, plus 8 bank holidays (pro rata) and birthday leave
  • Employee Assistance Programme
  • Enhanced maternity pay after 1 year
  • Workplace pension
  • Healthcare plan after probation
  • Employee discount scheme & wellbeing platform
  • Free on-site parking at most sites
  • Welfare and wellbeing policies
  • Being part of an inclusive & diverse organisation
  • Clinical supervision with external providers
  • Training and development plans

Closing date: 5pm Friday 8th May

Interviews: Friday 22nd May

Application Information

To find out more and apply for this exciting role please visit our website https://stayingput.org.uk/young-persons-violence-advocate/

Here you can download the recruitment pack,  job description and application form. Please submit completed applications to the address on the form. CVs will not be accepted.

We expect a high volume of applications so unfortunately, we will not be able to respond to all applications individually. If you have not heard from us by 20th May, please consider that you have not been successful on this occasion.

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Female* Bristol Respite Project IDSVA https://womensaid.org.uk/?post_type=job_listing&p=49833 Wed, 15 Apr 2026 11:01:09 +0000 https://womensaid.org.uk/?post_type=job_listing&p=49833 Female* Bristol Respite Project IDSVA Do you have the resilience and the motivational, inspiring personality it takes to bring a rapid response to this vital service aimed at supporting Bristol’s female homeless population? This is an innovative project for Next Link working with St Mungo’s to provide safe housing and specialist support to women who […]

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Female* Bristol Respite Project IDSVA

Do you have the resilience and the motivational, inspiring personality it takes to bring a rapid response to this vital service aimed at supporting Bristol’s female homeless population? This is an innovative project for Next Link working with St Mungo’s to provide safe housing and specialist support to women who are fleeing or at risk of domestic or gender-based violence or abuse, with principles of safety, choice, collaboration, trust, and empowerment.

We have a rewarding opportunity available for a Female* Independent Domestic and Sexual Violence Advisor (IDSVA) to join our Respite Room Safehouse Team in Bristol. You will join us on a full-time, Permanent contract working 37.5 hours per week on a rota basis including some evening and weekend work.  In return, you will receive a competitive salary of £28,598 (unqualified) or £30,024 (qualified) per annum plus unsociable hours payment and benefits.

In return for joining us, we will offer you:

  • Up to 30 days annual leave (depending on length of service)
  • 3 extra holidays including International Women’s Day
  • Excellent development and training opportunities
  • Employer pension contribution (minimum 5% of your gross salary)
  • Mindful Employer Plus Scheme
  • Cycle to Work Scheme
  • Long Service Awards
  • Health and Wellbeing programme

About the role

Managed by St Mungo’s and Next Link on behalf of the DLUHC (Department for Levelling Up, Housing & Communities), the Respite Rooms safehouse provides a specialist gender and trauma informed housing and support service for women facing multiple disadvantage fleeing or at risk of domestic and/or gender-based violence.

The service offers short stay temporary accommodation to women who are fleeing or at risk of domestic or gender-based violence or abuse.

This post will be based at the Respite Rooms safehouse providing housing and specialist support to high-risk victims of domestic abuse across Bristol. The role will involve working with a client group experiencing multiple complexities, delivering specialist domestic abuse interventions, and holding the specialism within the team.

Working with Next Link and in close partnership with the Police, Lighthouse, Homelessness, and Drug/Alcohol support services to provide a co-ordinated package of emotional and practical support, advice, and advocacy to female survivors of domestic violence

The role involves empowering survivors to increase their options, make positive choices/decisions, increase their confidence, safety, and recovery.

In this role you will:

Deliver, in conjunction with other members of the team, support to female clients with multiple support needs who have also experienced domestic or sexual abuse and VAWG.

You will be carrying out IDVA assessments and interventions, providing clients with personalised case management support to help them be connected into specialist external services, and ensuring a housing pathway so the women can be rapidly and safely rehoused.

Working with your small team, as well as liaising closely with partner agencies and the night workers, you will work a rota that will involve some evening, weekend work. This role will pay unsocial able hours payment.

You will ideally be a fully qualified IDVA or be willing to work towards an IDVA qualification and will have experience of working with vulnerable people and an understanding of the needs of homeless women and/or women who have experienced domestic or sexual abuse or exploitation. Strong communication, influencing, and reasoning skills are also key, as is a flair for solving problems. Other qualities include knowing how to network and build effective relationships with people at every level, and a keen interest to keep abreast of current DV and VAWG related issues, housing legislation, welfare benefit legislations, and other matters relevant to successful support and move on of clients.

This role is only open to female applicants. Due to the specific requirements of this role, this post is exempt under the Equality Act (2010), Part 1, Schedule 9 (Genuine Occupational Requirement).

About you

You will ideally hold an IDVA qualification or be willing to work towards an IDVA qualification and will have experience of delivering specialist domestic abuse interventions to women facing multiple disadvantage. Strong communication, influencing, and reasoning skills are also key, as is a flair for solving problems.

You will adopt a trauma-informed approach in all interactions, recognising the impact of complex trauma, avoiding re-traumatisation, and prioritising emotional and physical safety, choice, and autonomy. This will include building consistent, trusting relationships with women through compassionate, non-judgemental and strengths-based engagement.

Other qualities include knowing how to network and build effective relationships with people at every level, and a keen interest to keep abreast of current DV and VAWG related issues, housing legislation, welfare benefit legislations, and other matters relevant to successful support and move on of clients.

How to apply:

Please download the Application Pack from our website and complete the Application Form. Please submit your application by 9am Thursday 23rd April 2026. Please do not send CVs. Interviews will be held on Wednesday 29th and Thursday 30th April 2026.

hr.enquiries@missinglinkhousing.co.uk                                                          www.nextlinkhousing.co.uk

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Women’s Aid responds to government’s Violence Against Women and Girls strategy https://womensaid.org.uk/womens-aid-responds-to-governments-violence-against-women-and-girls-strategy/ Thu, 18 Dec 2025 13:45:02 +0000 https://womensaid.org.uk/?p=49214 Women’s Aid responds to government’s Violence Against Women and Girls strategy Farah Nazeer, Chief Executive of Women’s Aid, comments:  We welcome the government’s ambitious commitment to halving violence against women and girls (VAWG) in the next decade, as outlined in their strategy published today.   We are pleased to see the emphasis the strategy places on long-term prevention, […]

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Women’s Aid responds to government’s Violence Against Women and Girls strategy

Farah Nazeer, Chief Executive of Women’s Aid, comments: 

We welcome the government’s ambitious commitment to halving violence against women and girls (VAWG) in the next decade, as outlined in their strategy published today.  

We are pleased to see the emphasis the strategy places on long-term prevention, particularly new investment in programmes that aim to shift attitudes of children and young people, ensuring that they understand what healthy relationships must look like. Our own research tells us that children who were exposed to content like that from Andrew Tate, were five times more likely to view hurting someone physically as acceptable, if they apologised afterwards, so this intervention is absolutely vital. We also welcome much-needed plans to improve local commissioning standards which, for too long, have resulted in a postcode lottery of support for victims and survivors. Looking ahead, it is fundamental that there is a focus not just on setting national expectations – but on ensuring robust implementation and accountability on the ground, so that all women and children experiencing abuse are able to access lifesaving support when they need it most. 

This strategy is a commendable effort by government to deliver a whole system response to VAWG, including through long-awaited interventions in healthcare, which should provide additional resource to complement the vital work being delivered already by specialist services. However, we are mindful that frontline services will experience additional strain following a planned increase in referrals through the NHS, as well as via education and criminal justice systems. It is important that these services are well-equipped to respond, given that over 60% of referrals into refuge are already declined, primarily due to a lack of bedspaces. Additional funding by government into safe accommodation and other specialist services is welcome, but this needs to go much further, including through ring-fenced investment in services run by and for Black and minoritised women and dedicated support for child victims  

While we also acknowledge the government’s efforts to encourage reporting of abuse by migrant victims and survivors, significantly more remains to be done to ensure these most vulnerable victim-survivors are protected and supported, as well as specific funding commitments towards migrant survivors of domestic abuse. The Home Office Flexible Fund, administered by Women’s Aid via our network of specialist services and delivery partners, remains crucial for supporting women, such as those with no recourse to public funds, in times of crisis, and we advocate for sustainable funding for this lifeline. 

Finally, it is critical that through the delivery of this VAWG strategy, the wider expertise and fullest potential of the specialist domestic abuse sector, including the by and for sector, is recognised. Our specialist members already deliver educational work in schools, provide therapeutic services and train of professionals, amongst a myriad of expertise which compliments their role in delivering safe accommodation, as well as frontline and community-based services. We strongly urge that the sector is heavily involved in the funded delivery of these new and vital aspects of the strategy. 

We will now take time to familiarise ourselves with the strategy and consider its impact on our diverse group of member services across England. We will respond more fully in due course.

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Health Independent Domestic Violence Advisor (Health IDVA) https://womensaid.org.uk/?post_type=job_listing&p=49034 Thu, 13 Nov 2025 14:28:06 +0000 https://womensaid.org.uk/?post_type=job_listing&p=49034 Salary:  £25,845 -£30,790 pa FTE Contract:  12 month fixed term contract with the potential for extension Benefits:  25 days annual leave + bank holidays (pro rata if part time), 3% matched pension contribution, employee health cash plan and discounts scheme Closing date:  Sunday 7th December 2025 Interview date:  Monday 15th December 2025 Please note: this post […]

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Salary:  £25,845 -£30,790 pa FTE
Contract:  12 month fixed term contract with the potential for extension
Benefits:  25 days annual leave + bank holidays (pro rata if part time), 3% matched pension contribution, employee health cash plan and discounts scheme
Closing date:  Sunday 7th December 2025
Interview date:  Monday 15th December 2025

Please note: this post is restricted to women under schedule 9, Part 1, Equalities Act 2010

JOB PURPOSE

The Health IDVA provides vital support to those affected by domestic abuse, helping them access the specialist services they need and navigate challenges in their daily lives. You will work directly with patients with a wide range of experiences and needs, offering advocacy, guidance, and practical support. A key part of the role is raising awareness among community healthcare professionals about the impact of domestic abuse, particularly on mental health, through training, guidance, and ongoing support, so that patients are identified earlier and supported more effectively.

This role addresses a need in community healthcare, where many patients are not recognised as survivors of domestic abuse. By combining domestic abuse expertise with a therapeutic approach, the Health IDVA will provide direct support to patients while helping community services and healthcare teams feel confident and equipped to respond appropriately. You will be supported by the Head of Adult Services and HIDVA Managers. You will have the opportunity to complete a formal domestic abuse qualification once you pass your probation (if not already qualified).

Through this work, the Health IDVA will help ensure that patients receive timely, compassionate support while also strengthening the skills, confidence, and understanding of community services and professionals. By building strong partnerships and sharing expertise, the role will contribute to a more coordinated and effective response to domestic abuse, ensuring that patients are supported at every stage and that services are better equipped to meet their needs.

MAIN DUTIES AND RESPONSIBILITIES

Support to Survivors

  • Hold a caseload of clients, including NHS staff.
  • Ensure survivors are fully informed of their rights and options, and explain the criminal and civil legal remedies available to them.
  • Promote enhanced safety and wellbeing for victim-survivors accessing community healthcare, including NHS staff.
  • Conduct needs and risk assessments, including DASH (Domestic Abuse, Stalking and Honour Based Abuse Risk Assessment), to determine appropriate levels of support. Develop and implement safety plans collaboratively with clients to address their needs in a timely manner.
  • Assist clients in accessing appropriate legal, financial, housing, medical, educational, and employment services, as well as counselling and community support networks.
  • Work in partnership with police, housing providers, and other agencies to advocate for survivors and facilitate referrals to ongoing support services.
  • Attend Multi-Agency Risk Assessment Conferences when required (MARAC) and make referrals where appropriate.
  • Recognise and address the needs of survivors who experience additional barriers to accessing services, including those from minority groups or with protected characteristics.
  • Uphold safeguarding responsibilities for children, young people, and adults, in line with Child Protection Procedures and safeguarding policies.
  • Maintain accurate client records, monitoring data, and outcome information. Prepare reports and evaluations as required for service monitoring.
  • Participate in an out-of-hours rota, providing a HIDVA service within the hospital on Friday evenings and weekends as scheduled

Partnership Working and Training

  • Promote the Health IDVA service and establish formal working links with GP practices and other healthcare providers (such as dental, health visiting or mental health teams.
  • Attend safeguarding, handover and partnership meetings to raise awareness of the service and share our knowledge so earlier identification of domestic abuse within community healthcare settings can be achieved.
  • Deliver training sessions to community healthcare staff to raise awareness of domestic abuse, safe enquiry and appropriately responding to disclosures.
  • Contribute to multi-agency safeguarding meetings and local domestic abuse forums to share learning and strengthen partnership working.

General

  • Uphold the values and good name of Rising Sun at all times represent the organisation in a way that is consistent with its philosophy and ethos and in line with all Rising Sun’s policies.
  • Actively participate in clinical supervision, training and development opportunities.
  • Develop your understanding of trauma informed work and embed in your day-to-day practice.
  • Maintain an up-to-date working knowledge to be able to advise women of their rights and options for seeking help and support from other agencies, such as housing options, legislation and welfare.
  • Comply with organisational policies and procedures, including Safeguarding, Data Protection and Health and Safety.
  • Undertake other duties and responsibilities in keeping with the nature of this post, as may be required from time to time.

This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

PERSON SPECIFICATION

The successful candidate will demonstrate the following experience, knowledge, skills and attitudes.

Qualifications

  • Independent Domestic Violence Adviser (IDVA) qualification (desirable)
  • Independent Sexual Violence Adviser (ISVA) qualification (desirable)
  • Health qualification (desirable)

Knowledge and Experience

  • At least 3 years’ experience of working with survivors of domestic abuse, including high risk clients, and assessing client risks and needs
  • Experience of co-producing short- and longer-term risk management, safety and support plans with survivors and their children
  • Experience of delivering training (desirable)
  • Experience working with the police, social services and MARAC
  • Experience of lone working and able to work on own initiative
  • Experience working with people with mental health needs, substance misuse, other complex needs
  • Experience of working in a hospital / healthcare setting (desirable)
  • Knowledge of criminal and civil legal remedies and housing law relating to domestic abuse
  • Knowledge of domestic abuse risk assessment tools including DASH and extensive understanding of the MARAC process
  • A thorough understanding of safeguarding relating to adults with care and support needs and children
  • Up to date knowledge of the welfare benefits system and the ability to ensure service users maximise their benefit entitlement (desirable)
  • Knowledge of local services and DA Specialists across Kent & Medway (desirable)

Skills and attributes

  • Ability to network face to face and virtually, to develop new contacts and partnerships
  • Ability to train professionals on recognising domestic abuse and responding appropriately (desirable)
  • Ability to motivate yourself and work independently on your own initiative
  • Solution focused and creative in approaching new challenges
  • Competent using Microsoft office programmes, in particular MS Word, Excel and PowerPoint
  • Passionate about the aim and principles of Rising Sun
  • Committed to equal opportunities, safeguarding and maintaining confidentiality
  • Able to drive and have access to a reliable car (post holder will be required to attend meetings and across our areas of work)
  • Able to work some evenings and weekends
  • Eligible to live and work in the UK

How to apply

If you feel that this role would be a good fit for you, please visit our website https://www.risingsunkent.com/get-involved/join-the-team to find downloadable copies of the job pack and application form and for further details about Rising Sun. Please demonstrate how you meet the requirements of the person specification in your personal statement.

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Administrator https://womensaid.org.uk/?post_type=job_listing&p=48814 Thu, 23 Oct 2025 15:24:43 +0000 https://womensaid.org.uk/?post_type=job_listing&p=48814 Location:  Hybrid: a combination of working from our Canterbury office and home Hours:  18.75 total hours/2.5 days per week. The role will be shared with another individual and offers flexibility, with Thursday being the only fixed day Salary:  £24,570 – £25,192 pa FTE, pro-rated to £12,285 – £12,596 for part time hours Contract:  Permanent Closing date:  […]

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Location:  Hybrid: a combination of working from our Canterbury office and home
Hours:  18.75 total hours/2.5 days per week. The role will be shared with another individual and offers flexibility, with Thursday being the only fixed day
Salary:  £24,570 – £25,192 pa FTE, pro-rated to £12,285 – £12,596 for part time hours
Contract:  Permanent
Closing date:  4th November. Please complete the application form at the end of this document and return to recruitment@risingsunkent.com.
Start date:  As soon as possible

This post is restricted to women under schedule 9, Part 1, Equalities Act 2010

Overview

Rising Sun Domestic Violence and Abuse Service (Rising Sun) is an independent charity in Kent working to prevent domestic abuse and improve the lives of survivors and their children suffering from its effects. We have an ambitious vision for a world in which women and children live free from actual or threatened domestic abuse and all forms of violence.

Our team provide a range of services to adults and children who’ve experienced domestic abuse. We understand the impact of domestic abuse on survivors, so we listen to individual needs and respond in a trauma informed way. We provide one-to-one support and also deliver therapeutically informed group programmes to help survivors to recognise healthy/unhealthy behaviours in relationships and to understand the impact of domestic abuse. Bringing survivors together validates experiences and enables them to draw strength from one another.

As an Administrator, you will be a key member of our frontline team working alongside specialist domestic abuse workers and providing essential support as a valued member of the team.

You will be involved in a range of tasks that contribute to the smooth running of our services, including processing incoming referrals and answering our main office phoneline, dealing with referral queries as well as supporting survivors to access support. You will also be involved in coordinating our group programmes for survivors, and our One Stop Shop drop ins.

As the first point of contact for both professionals and survivors you will be instrumental in ensuring they feel heard and supported, through your empathetic and understanding response.

In addition to day to day administrative tasks, you will have the opportunity to attend training and learn about our domestic abuse services and the Rising Sun Framework which underpins everything we do. There are also regular team meetings and activities to promote wellbeing which are a great way to get to know your amazing colleagues.

We are looking for an organised, flexible and proactive individual who enjoys learning and is confident at following processes and using MS Word and Excel.

As part of our passionate and committed team of approximately 50 staff, our aspiration is that you will thrive and develop in this varied role. You will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.

Equal Opportunities

Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups, as we are on a journey to increase diversity in our team. Flexible working is available in most roles, and we strive to accommodate the needs of all applicants and team members.

Main duties and Responsibilities

Admin Tasks

  • Process incoming referrals to our services
  • Liaise with referrers and team members as required and respond to queries efficiently
  • Coordinate participants and materials for survivor group programmes and team training sessions
  • Coordinate the rota for One Stop Shop drop-ins
  • Respond to enquiries received via our phone or admin email account
  • Work as part of a team to ensure the phone line is answered at times advertised on our website and coordinate call-backs to survivors from DA workers if needed
  • Provide one-off/short term support to survivors calling the phone line, such as listening, information about available services, basic safety planning, completing a referral form
  • Input information to spreadsheets and our case management system
  • Develop our administrative processes to improve effectiveness
  • Work with and provide support to the wider team as required

General

  • Uphold the core values of the Rising Sun and work towards our vision.
  • Work professionally and to a high standard
  • Demonstrate a personal commitment to continued professional development
  • Protect the safety and security of the Rising Sun service users, team, volunteers and buildings, and the confidentiality of records and other information
  • Uphold the rights of women, children and young people who have experienced domestic abuse
  • Ensure the effective implementation of all Rising Sun’s policies and procedures, including Safeguarding Children, Safeguarding Adults and Data Protection.
  • Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.

This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

Person Specification

The successful candidate will demonstrate the following experience, knowledge, skills and personal qualities. (D = Desirable)

Experience

  • Experience in an administrative role
  • Experience working across different teams (D)
  • Experience coordinating events/activities (D)
  • Experience of working for a charity or not for profit organisation (D)
  • Experience of supporting or providing advice to survivors of domestic abuse

Knowledge and Skills

  • Excellent planning and organisation skills with the ability to prioritise
  • Confident using MS Office including Word, Excel and PowerPoint
  • Excellent communication skills, both written and verbal
  • Effective team working skills
  • Good understanding of the dynamics of domestic abuse and its impact on survivors
  • Confident using On Track, our case management system (D)

Personal Qualities

  • Passionate about the aim and values of the Rising Sun
  • Self-motivated and pro-active
  • Solution focused and creative in approaching new challenges
  • Committed to equal opportunities, safeguarding and maintaining confidentiality
  • Able to attend occasional evening and weekend events with notice to further the aims of the organisation (time off in lieu will be given)

Please download and fill out an application form from our website: https://www.risingsunkent.com/get-involved/join-the-team if you feel that this role would be a good fit for you, demonstrating how you meet the requirements of the person specification in your personal statement.

If you have any questions about your application or wish to discuss the role further please contact Emma Threadingham at emma19@risingsunkent.com or 07394567034.

For further information about Rising Sun and to generally inform your application, you may find the following pages of our website useful:

We request no contact from agencies or media sales please.

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Child Support Worker https://womensaid.org.uk/?post_type=job_listing&p=48634 Tue, 30 Sep 2025 12:54:24 +0000 https://womensaid.org.uk/?post_type=job_listing&p=48634 Welwyn Hatfield Women’s Refuge & Support Services Child Support Worker Job Description Designation: Child Support Worker Hours: 30 hours over 4 days Mon-Fri Salary = £26,824 – £27,694 pro rata Reporting to: Refuge Manager/Family Inclusion Lead WHWR works with women and children to overcome the trauma of witnessing or experiencing domestic abuse. Child Support Workers […]

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Welwyn Hatfield Women’s Refuge & Support Services

Child Support Worker Job Description

Designation: Child Support Worker

Hours: 30 hours over 4 days Mon-Fri

Salary = £26,824 – £27,694 pro rata

Reporting to: Refuge Manager/Family Inclusion Lead

WHWR works with women and children to overcome the trauma of witnessing or experiencing domestic abuse. Child Support Workers help children to rebuild their lives. They support children to process their thoughts and feelings along with supporting mothers to re-establish their bond with their child following abuse.

Job Role:

·       To deliver a trauma-informed program of support for children living in refuge after experiencing domestic abuse.

·       To empower children to build positive relationships.

·       To give children a voice and help them understand their emotions.

·       To develop each child’s interests and create an environment where they can relax and have fun.

·       To run trauma informed play sessions and plan and deliver celebrations, trips/outings for children and young children with their families.

·       To be able to adapt to fluctuating needs of children, including children with special educational needs, mental health needs and challenging behaviour.

·       To build a supportive relationship with the mothers and liaise with them directly about their child’s achievements and challenges.

·       To ensure safeguarding matters related to vulnerable adults of children are brought immediately to the attention of the Designated Safeguarding Lead.

·       To maintain the security and wellbeing of residents within the premises and raise any breaches of security immediately to the Designated Safeguarding Lead.

·       To regularly communicate with other refuge staff, to contribute to weekly team meetings and be familiar with the day-to-day running of the refuge.

·       To adhere to WHWR policies and procedures.

·       To keep concise and accurate records on our electronic recording system which are updated in a timely manner and feature the voice of the child.

·       To undertake general refuge duties and accept delegated duties as appropriate.

·       To partake in our duty on call rota and be available for emergency response.

 

About You:

Our ideal candidate will enjoy working as part of a supportive team and be able to work collaboratively with families and professionals. You will have a can-do attitude, work with passion and drive and be able to think outside of the box to help our children and families feel safe, empowered and increase their overall wellbeing in their daily lives. You will work in a trauma informed way, with a holistic centred approach, assessing families’ individual needs to create tailored support plans to safeguard and reduce the risk of further harm, offering both practical and emotional support to families in both one to one and group settings and through partnership work.

You will have good written and verbal communication to help maintain accurate records and ensure these are reviewed with families to track their progress. Within this role you will promote inclusivity, adhere to standards such as safeguarding and confidentiality and work with integrity to make a difference to the lives of families and children accessing our services.

 

 

Full clean driving licence is essential.

Ability to cover on call on a rota basis

Enhanced DBS prior to start

28 days holiday pro rata + bank holidays

 

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What still needs to change four years on from the Domestic Abuse Act? https://womensaid.org.uk/what-still-needs-to-change-four-years-on-from-the-domestic-abuse-act/ Fri, 02 May 2025 08:14:45 +0000 https://womensaid.org.uk/?p=47778 What still needs to change four years on from the Domestic Abuse Act?  Farah Nazeer, Chief Executive of Women’s Aid, said:   “Four years ago this week, the Domestic Abuse Act received Royal Assent, becoming law. This landmark legislation has helped steer the national response to domestic abuse, introducing provisions in a wide range of areas, […]

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What still needs to change four years on from the Domestic Abuse Act? 

Farah Nazeer, Chief Executive of Women’s Aid, said:  

“Four years ago this week, the Domestic Abuse Act received Royal Assent, becoming law. This landmark legislation has helped steer the national response to domestic abuse, introducing provisions in a wide range of areas, from housing to health and the family courts, reflecting the diversity of needs that survivors have when fleeing abuse, as well as the insidious nature of domestic abuse.  

While there has been a lot of positive change over the last four years, since the introduction of the Domestic Abuse Act, it is important that we recognise some of the limitations which continue to prevail, hindering survivors access to the support they so desperately need to heal from abuse.  

Underfunding has been an issue within the domestic abuse sector for decades, with subsequent government’s making insufficient investment that do not reflect the demand on specialist support services. This has resulted in a £321 million funding gap, which is putting the future of life-saving domestic abuse services at risk, and too many women and children at risk of harm. 

Alarmingly, 15% of respondents to our most recent Annual Audit, which analyses service provision for domestic abuse across the country, said they either had to close or reduce an area of work because of limited funds, impacting the support options available for survivors. Given that there is already a known national shortage of support services, and that 1.6 million women experienced abuse last year alone, this is deeply concerning.  

Despite having been recognised as survivors in their own rights legally since the introduction of the Domestic Abuse Act, funding issues have created significant barriers for children accessing support. Our Annual Audit 2025 found that 31.4% of organisations providing services for child survivors are operating without dedicated funding. Given that 1.8 million children experience domestic abuse last year alone, there is an urgent risk that without adequate investment in these services, the Government’s laudable commitment to halve violence against women and girls in a decade could see child survivors being left behind. 

Domestic abuse has a profound impact on the mental wellbeing and physical safety of children, which can have long-lasting effects if they are not given the proper support they need to heal and move forward. As the recent report from the Domestic Abuse Commissioner’s Office found, specialist support, which is centred around children and their needs, plays an essential role in reducing the impact of domestic abuse on children, making it essential for them to be properly supported as they move on and heal from abuse. Children’s experiences of support must reflect the recognition they legally have as survivors. 

Women’s Aid is calling on the government to commit to a minimum funding settlement of £516m per annum in England for specialist domestic abuse services, including a ring-fenced fund for ‘by and for’ services, in the upcoming multi-year spending review. As part of this we are urging the government to introduce a Children and Young People Support Fund of £46 million to ensure that all specialist domestic abuse services, as a minimum, have a dedicated Child Support Worker.  

Prior to the Domestic Abuse Act passing, the Ministry of Justice commissioned the Harm Panel Review, investigating issues within the family courts when it came to cases with domestic abuse. The Act was the first opportunity the previous government had to implement the recommendations of the Panel, and it is unacceptable that years on so many of the identified problems have been left unaddressed. These systemic issues, including the archaic presumption of parental contact, which is allowing dangerous perpetrators access to children, are continuing to put lives at risk.  

The current government have made a commitment to halve violence against women and girls over the next decade, but without the implementation of all the Harm Panel’s recommendations and proper funding, this target will be unreachable. Changes needed as a matter of urgency so that women and children can provide the support they need to not only heal, but to also seek the justice they so desperately deserve.”  

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They’ve decided to stay, how can I help? https://womensaid.org.uk/information-support/friends-and-family/theyve-decided-to-stay/ Fri, 04 Apr 2025 12:52:24 +0000 https://womensaid.org.uk/?page_id=47532 They’ve decided to stay, how can I help? On this page: Reasons why people stay & ways to help We know that one of the most difficult things to understand, and to cope with, is a survivor deciding to stay in the relationship. Or, if they leave/end the relationship, and then return to it. Many […]

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They’ve decided to stay, how can I help?

We know that one of the most difficult things to understand, and to cope with, is a survivor deciding to stay in the relationship. Or, if they leave/end the relationship, and then return to it. Many of the people we speak to, tell us how they struggle, at times, not to feel angry or frustrated about the decisions a survivor is making. And then they feel guilty and upset with themselves for feeling cross about the situation. These are very common impacts – and people usually feel this way because they care about the survivor, they want her to be safe, and they want the situation to be resolved. If you feel able to, there are many things that you can start doing or keep doing, even if the person you are supporting stays within the relationship. And perhaps one of the most important things, is to understand some of the common reasons why people may struggle to leave or end relationships with an abuser.

Reasons why people stay & ways to help

From the outside, it can be difficult to understand how complicated relationships can be when experiencing abuse, and how much fear and danger are involved in the leaving/ending process. There are all sorts of reasons why people stay in the relationship, and it can be helpful to learn about these, so that you understand the situation from the survivor’s point of view. 

This may also help you to think about how you can continue to offer support during this period of time. Being patient and kind in your support, and ‘being there‘ in a variety of ways as you offer help and support over time is useful. And there are also other things you can do which are connected to the reasons why people stay. 

Every situation is different, but some of the common reasons why women stay in relationships while experiencing abuse, even if they want to leave, include the following: 

Abusers can be very clever at manipulating people, making them believe that things will get better, or be different, in the future. Sometimes they do this by saying ‘sorry’, making promises that they will change, or by using gifts, kindness, and loving words or gestures towards the survivor. However, apologies do not excuse abuse, and behaviour like saying sorry, offering gifts or promising to change can be used as tools to keep the survivor within the relationship. It does not mean that the abuse will end, or that the control over the survivor will decrease. 

“He probably told me more than 100 times that he was sorry, and that he could change. I really, really wanted to believe that things could be different one day.”

Survivor

If someone is really hopeful that things will get better, they will probably find it hard to hear any views which challenge this, and they may distance themselves from you if you strongly share opinions which are different to theirs. What you can do, is to ask gently for more information about these hopes for change. So, for example, if the person says that an abuser’s behaviour has been kind recently and that they think this is the start of a big change, you could ask them questions about whether the abuser has been kind in the past, what changes they are hoping for, and how they will know if those changes have happened. 

In this way, you are not confronting the survivor with a different opinion about their hopes, but you are giving them space to think through what their hopes are, what this means for them, and whether the hopes are realistic. 

Women who are experiencing domestic abuse may be scared to end the relationship. They may be fearful for their own safety, the safety of people they care about (including children), and the safety of pets. Abusers often make threats to hurt, injure, or kill a survivor, or her friends, relatives, or pets, if she makes the decision to leave.

An abuser may also threaten to damage a survivor’s property or possessions, or to share intimate images of them. Having lived in the relationship with the abuser, survivors are often aware of the violence and abuse they’re capable of. 

Never try to persuade someone that the risk is less than they believe it is. If the person decides to remain in the relationship, the best thing you can do is seek help and advice yourself from specialist services to find out how dangerous the abusive situation is, and how you can support the person you know to leave safely, and remain safe, when they are ready. 

You could also let the survivor know that you are concerned about her safety (and the safety of her children) and, if she is happy to talk with you about this, there are general safety tips you can share.  

Remember in an emergency situation you should always call 999 for the Police. If you cannot talk, you will be asked to press 55 to be put through.  

Use 999 BSL for a British Sign Language interpreter to connect you to emergency services. 

If children are part of the situation (for example, the survivor has children or the abuser has children), a survivor may be concerned about the impact on the children if she ends the relationship. A survivor may feel that children need 2 parents/parental figures (or contact with their extended families) in order to thrive – in the UK, there are strong societal and cultural opinions about this, and particularly about the rights of parents to interact with their children, even if a parent behaves abusively towards their children, or towards other people. These societal ideas do not recognise the connection between an abuser and their role as a parent, and how a pattern of coercive control may impact children.  

It can be difficult for survivors to challenge these ideas, both internally (to consider their own thoughts about these ideas) and externally (worrying about the judgements of other people, including professionals). Abusers often make threats to contact social services, or to declare that a survivor is an ‘unfit mother’ if she decides to end the relationship. Understandably, this can make a survivor very nervous about losing her children. 

A survivor may also want to protect or stay in contact with an abuser’s children. She may worry about what the end of the relationship will mean for these children. 

Survivors may also be concerned about the impacts on their children of changes which happen as a result of leaving the relationship. For example, less contact with important people in their lives, and moving area, house, and schools. 

“You get all these messages in the media about kids needing to parents, and I was worried that I just wouldn’t cope on my own, or that the children would hate me for leaving.”

Survivor

“I think she realised that I’d had enough and was going to walk away from the relationship. She told me that if I ever did, she’d contact social services with a whole list of my faults, and I’d never see the kids again. I couldn’t take that risk.”

Survivor

If a survivor feels that she is doing a good job of being a mum, it may make it easier for her to feel that she could parent her children on her own – this may overcome one barrier to leaving/ending a relationship. 

If someone is worried about parenting children on their own, there are things you can do to help. Possibly the most important, is to support them as they parent their children, by helping build their confidence. If you see them using good parenting skills, (for example, being kind, consistent and respectful, setting good boundaries, and staying calm) encourage them by giving them positive feedback. 

No parent gets everything right, but unless a child is at risk of harm, try not to criticise, compare, judge, or take over. Instead, be kind – share your own parenting challenges or difficulties with the survivor and gently discuss how each of you could do things differently. You could also share ‘support for parents’ resources with her and perhaps go through them together. 

Another thing that you can do, (without criticising, judging, or blaming) is to let the person know that you care about their children, and that you are worried that they might be affected by the situation. By gently expressing your concern, this may help you to talk together about the environment that children need to feel safe and to thrive. 

We know that children are survivors of domestic abuse in their own right, and the effects of changes which happen as a result of leaving are usually less (especially long term) than the effects of living in a home where the abuse continues. Most survivors under-estimate how much of the abuse their children have seen, heard, and experienced, and, for many women, the main reason for ending the relationship is to protect their children. 

It may be helpful to share resources for children if they need support: 

  • Childline is available on 0800 1111, via email, or children can have a 1-2-1 chat with a counsellor online
  • A safe adult can use the Women’s Aid directory to explore which services are available locally for children and young people. 
  • YoungMinds have lots of advice to help children and young people understand more about what they’re feeling and find support with their mental health.

Love is sometimes the hardest reason for people outside of the relationship to understand – many people struggle with the idea that it is possible to love someone who is behaving abusively. But survivors tell us that the love they felt for the abusive person does not just disappear because of the abuse.  

Abusers often use these feelings to manipulate a survivor’s behaviour. Saying things like, ‘If you loved me, you’d do what I ask‘, ‘You wouldn’t do that if you cared about me‘. But they also use these feelings to try to prevent a survivor from leaving.  

“I still completely loved him, and I hate the idea of leaving him alone and miserable in our flat. I wanted to wear my rings, even after I left, but I didn’t feel that other people would understand that I wasn’t ready to let go just yet.”

Survivor

From speaking with survivors, we know that they often feel conflicted feelings about the love and care they feel for an abuser, and that it is important that these feelings are not judged, dismissed, or ignored by other people.  

By gently asking open questions about how the person feels towards the abuser, in a supportive way, you will give the survivor an opportunity to think about what their feelings are. 

Many survivors feel embarrassed or ashamed that they have experienced domestic abuse. In spite of the changes in societal views about domestic abuse over the years, there is still a great deal of shame and stigma which remain. 

Shame and stigma are also a key part of “honour”-based abuse, where there can be significant consequences if a family believes someone to be bringing dishonour or shame. Survivors may be shamed to maintain control and prevent them speaking out. You can learn more about “honour”-based abuse and how to support someone on Karma Nirvana’s website. You can call their helpline for emotional support and expert guidance to help you understand if someone you know may be experiencing this. 

By ending a relationship which is abusive, a survivor may feel that their experiences of abuse will be highlighted to other people. For example, that they may have to explain to others why the relationship has ended or explain why they have made particular decisions and choices. 

A survivor may also be concerned that people’s opinions of them will change, and that they will be treated differently, if people know what has happened. There can be additional stigma and barriers for survivors who work in the domestic abuse sector or in a role that supports survivors e.g. GP, social care, police. There can be barriers where they may not be able to reach out to some services because of professional links.  

“I couldn’t believe it had happened to me. I was worried that my colleagues would see me differently if they knew, and they would undermine everything I’d worked so hard for.”

Survivor

“My parents have been together over 50 years and have strong views about marriage. I couldn’t bear the idea that they would think I hadn’t tried hard enough or had failed to stick with it.”

Survivor

One of the ways you can help someone who is feeling embarrassment, shame, or stigma about their experiences of domestic abuse, is to reduce the silence. Feelings of shame often remain, or grow, if we do not let ourselves talk about difficult experiences. This does not mean that you need to talk directly about the person’s own experiences, especially if they are not keen to do this. But, by talking about domestic abuse more generally, you can help to bring it out into the open. You might chose to share some information that you have recently learnt about domestic abuse 

Or you could use a recent news story, or a soap opera/TV storyline, to start a conversation. By talking about domestic abuse, without necessarily talking about the person’s own experiences, you can give lots of helpful responses and messages. 

Some women experiencing domestic abuse have very little access to the resources (money, accommodation, transport etc.) and support that they need to leave a relationship. For some people, it can be a choice between remaining in the relationship, going into a refuge, or making themselves homeless.  

If a survivor is isolated from the people who care about her, she may feel that she has nowhere to go, no way of getting away, no access to money, and no idea where to go for support (including support from professionals).  

There are lots of ways that you can offer practical support, but survivors often do not know that people are willing to help in this way, or they feel embarrassed about asking for practical help. 

Letting the person know that you can help practically, either now, or in the future, can reassure them. You do not have to talk about the abuse itself to let the person know the practical things that you are willing and able to help with. 

For example:

  • You know that if you ever need a bit of time to yourself, you can come and stay with me, don’t you?
  • I’d always be willing to have the kids for a few hours if you need to go to any appointments, or sort anything out
  • If you ever want to get some advice/open a bank account/find out what your rights are, I’d be more than happy to come with you, if that would be helpful

By offering practical help, even if the time is not right at the moment for the survivor to end the relationship, she will know that support is there. 

It is important to recognise that the timing for leaving a relationship can be really important, especially because the danger may increase at the point of leaving. Even if a survivor wants to end the relationship, or has been thinking about leaving for a while, she may not feel ready for this to happen. Helping someone to think about the barriers to ending their relationship, can help them to find solutions, and find a way forward. 

Sometimes there is a trigger point in a relationship, when the survivor decides to take immediate action. At this point, it can be really helpful if you have thought in advance about how you can offer support as they leave/end the relationship. 

Whichever way a survivor chooses to leave, or to end the relationship, your patience and on-going support for her are really important. Please do not under-estimate how difficult it can be to support a survivor long-term, and to cope with seeing and hearing about the abuse over time. As you offer support, do also think about the impacts on yourself, and make sure that you look after yourself. 

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Administrator https://womensaid.org.uk/?post_type=job_listing&p=47488 Thu, 20 Mar 2025 13:47:49 +0000 https://womensaid.org.uk/?post_type=job_listing&p=47488 Location:                     Hybrid: a combination of working from our offices in Canterbury and home Contract:                     Permanent Hours:                         Part Time: 18.75 hours a week (0.5 FTE) spread over at least 3 days, preferably Wed – Fri (must include a Friday) Salary:                        £24,570 – £25,192 pa FTE, pro-rated to £12,285 – £12,596 for part time hours Closing […]

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Location:                     Hybrid: a combination of working from our offices in Canterbury and home
Contract:                     Permanent
Hours:                         Part Time: 18.75 hours a week (0.5 FTE) spread over at least 3 days, preferably Wed – Fri (must include a Friday)
Salary:                        £24,570 – £25,192 pa FTE, pro-rated to £12,285 – £12,596 for part time hours
Closing date:              Monday 14th April 2025

This post is restricted to women under schedule 9, Part 1, Equalities Act 2010.

 

Rising Sun Domestic Violence and Abuse Service (Rising Sun) is an independent charity in Kent working to prevent domestic abuse and improve the lives of survivors and their children suffering from its effects. We have an ambitious vision for a world in which women and children live free from actual or threatened domestic abuse and all forms of violence.

 

Our team provide a range of services to adults and children who’ve experienced domestic abuse. We understand the impact of domestic abuse on survivors and so we listen to individual needs and respond in a trauma informed way. We provide one-to-one support and also deliver therapeutically informed group programmes to help survivors to recognise healthy/unhealthy behaviours in relationships and to understand the impact of domestic abuse. Bringing survivors together validates experiences and enables them to draw strength from one another.

 

As a Rising Sun Administrator you will be a key member of our frontline team working alongside specialist domestic abuse workers and providing essential support as a valued member of the team.

 

You will be involved in a range of tasks that contribute to the smooth running of our services, including processing incoming referrals and answering our main office phoneline, dealing with referral queries as well as supporting survivors to access support. You will also be involved in coordinating our group programmes for survivors, and our One Stop Shop drop ins.

As the first point of contact for both professionals and survivors you will be instrumental in ensuring they feel heard and supported, through your empathetic and understanding response.

 

In addition to day to day administrative tasks you will have the opportunity to attend training and learn about our domestic abuse services and the Rising Sun Framework which underpins everything we do. There are also regular team meetings and activities to promote wellbeing which are a great way to get to know your amazing colleagues.

 

We are looking for an organised, flexible and proactive individual who enjoys learning and is confident at following processes and using MS Word and Excel.

 

As part of our passionate and committed team of approximately 50 staff, our aspiration is that you will thrive and develop in this varied role. Working alongside our other Administrator and frontline team, you will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.

 

MAIN DUTIES AND RESPONSIBILITIES

·         Admin Tasks

·         Process incoming referrals to our services

·         Liaise with referrers and team members as required and respond to queries efficiently

·         Coordinate participants and materials for survivor group programmes and team training sessions

·         Coordinate the rota for One Stop Shop drop-ins

·         Respond to enquiries received via our phone or admin email account

·         Work as part of a team to ensure the phone line is answered at times advertised on our website and coordinate call-backs to survivors from DA workers if needed

·         Provide one-off/short term support to survivors calling the phone line, such as listening, information about available services, basic safety planning, completing a referral form

·         Input information to spreadsheets and our case management system

·         Develop our administrative processes to improve effectiveness

·         Work with and provide support to the wider team as required

 

General

·         Uphold the core values of the Rising Sun and work towards our vision.

·         Work professionally and to a high standard

·         Demonstrate a personal commitment to continued professional development

·         Protect the safety and security of the Rising Sun service users, team, volunteers and buildings, and the confidentiality of records and other information

·         Uphold the rights of women, children and young people who have experienced domestic abuse

·         Ensure the effective implementation of all Rising Sun’s policies and procedures, including Safeguarding Children, Safeguarding Adults and Data Protection.

·         Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.

 

This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

 

PERSON SPECIFICATION 

The successful candidate will demonstrate the following experience, knowledge, skills and personal qualities. (D = Desirable)

 

Experience

·         Experience in an administrative role

·         Experience working across different teams (D)

·         Experience coordinating events/activities (D)

·         Experience of working for a charity or not for profit organisation (D)

·         Experience of supporting or providing advice to survivors of domestic abuse (D)

 

Knowledge and Skills

·         Excellent planning and organisation skills with the ability to prioritise

·         Confident using MS Office including Word, Excel and PowerPoint

·         Excellent communication skills, both written and verbal

·         Effective team working skills

·         Good understanding of the dynamics of domestic abuse and its impact on survivors (D)

·         Confident using On Track, our case management system (D)

 

Personal Qualities

·         Passionate about the aim and values of the Rising Sun

·         Self-motivated and pro-active

·         Solution focused and creative in approaching new challenges

·         Committed to equal opportunities, safeguarding and maintaining confidentiality

·         Able to attend occasional evening and weekend events with notice to further the aims of the organisation (time off in lieu will be given)

 

How to Apply

To apply for the role please download the job pack from our website: https://www.risingsunkent.com/get-involved/join-the-team, complete the application form, and return to recruitment@risingsunkent.com by Monday 14th April.

 

We will be screening applications and inviting suitable candidates to interview on a rolling basis so we advise applying early to avoid disappointment.

 

Contact Details

For further information visit our website and if you have any questions about your application or wish to discuss the role further please contact Emma Threadingham: emma19@risingsunkent.com or 01227 452852.

 

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Annual Audit 2025 https://womensaid.org.uk/annual-audit-2025/ Tue, 28 Jan 2025 11:01:01 +0000 https://womensaid.org.uk/?p=47074 The Annual Audit 2025 Women’s Aid Annual Audit 2025: The 2025 edition of Women’s Aid annual publication provides an in-depth picture of the provision, usage and work of domestic abuse services in England during the 2023-24 financial year. The report demonstrates that whilst there have been some improvements in provision, the gap between provision and […]

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The Annual Audit 2025

The Annual Audit 2025 report cover.

Women’s Aid Annual Audit 2025: The 2025 edition of Women’s Aid annual publication provides an in-depth picture of the provision, usage and work of domestic abuse services in England during the 2023-24 financial year. The report demonstrates that whilst there have been some improvements in provision, the gap between provision and demand for domestic abuse services in 2023-24 is similar to previous years, if not slightly worse. During this period, the government investment fell £321 million short of the minimum £516 million needed to properly fund local specialist women’s domestic abuse services and the impact of this shortfall is evidenced in this report. 

© Women’s Aid, January 2025  

Please cite this report as: 
Women’s Aid. (2025) The Annual Audit 2025, Bristol: Women’s Aid. 

Key findings 

Demand 

  • On Track national referral estimates suggest that less than one in ten women and less than one in ten children who experienced domestic abuse received support from a refuge or community-based support service. 
  • Estimates show that 60.1% of referrals into refuge services were rejected over the past year. The most common reason for rejection was that the refuge service did not have the capacity to support the client (45.7% of rejected referrals). This means that when a survivor was referred into refuge, there was a 27.5% chance that the refuge did not have the capacity to support her. 
  • Just over half (51.4%) of referrals into community-based domestic abuse support (CBS) services were rejected. The most common reasons for rejection were that the client did not want support (25.7%), the survivor was already being supported by the organisation (23.5%), and the service could not contact the client (22.6%). 

Provision 

  • Despite a net growth in the number of bed spaces available, the number of bedspaces still falls short by 1,160 spaces of the Council of Europe’s recommendation, representing a total shortfall of 20.3%. 
  • On 1st May 2024 throughout England there were 246 providers running 414 local services. This is a net increase in all service types between 1st May 2023 and 1st May 2024, with the biggest increase in service type being counselling. 
  • Despite the year-on-year increase in refuge bedspaces, findings from our previous annual audit reports have demonstrated that the number of vacancies posted on Routes to Support has been going down each year since 2019/20. 
  • There were 72 services run exclusively for specific groups of survivors, including services run exclusively for Black and minoritised women (45), and women with substance use and/or mental health support needs (3). Availability of these services continues to be low: spaces in dedicated services made up just 11.6% of all refuge spaces in England, and 42.0% of these spaces are in London. 
  • The proportion of vacancies which could consider a woman with no recourse to public funds increased slightly from 11.7% of all vacancies in 2022-23 but remain low at 12.3% in 2023-24.  
  • Vacancies suitable for wheelchair users are incredibly scarce and dropped from 1.0% of all vacancies in 2022-23 to just 0.7% (52) of vacancies in 2023-24. 

Funding 

  • The proportion of organisations that were running Children and Young People’s domestic abuse services in the community without dedicated funding doubled this year, from 15.7% to 31.4% 
  • Over a third (35.0%) of respondents to the annual survey this year were running an area of their domestic abuse service without dedicated funding during 2023-24. The most common area of service that organisations were running without dedicated funding include domestic abuse prevention or educational work 
  • A notable number of respondents to the annual survey expressed concerns relating to the sustainability of their services, with more than one in ten (15%) respondents telling us they had to close or reduce an area of work in their service over the past financial year. 
  • A concerning three quarters (71.4%) of domestic abuse organisations responding to the annual survey who were running a service without dedicated funding used their organisational reserves to cover the costs. 

Commissioning 

  • There was a marked increase in domestic abuse providers finding commissioning processes complex this year, with over half (59.1%) respondents to the annual survey either agreeing or strongly agreeing that ‘commissioning processes have been complex.’ 
  • Just over a third (34.0%) of respondents thought that domestic abuse commissioning had had a mixed impact for survivors over the past year, and 30.0% thought it had had a mostly positive impact. 
  • Over half of respondents (53.0%) either disagreed or strongly disagreed with the statement ‘There is more funding available for our service in 2023-24’, and two thirds (65.8%) disagreed that ‘Funding is easy to access’. 

System response 

  • Whilst most respondents to the Women’s Aid annual survey felt that commissioning agencies ‘somewhat’ effectively collaborate (32.0%) on VAWG CBS service funding currently, a quarter felt that collaboration is either ‘not effective (17.0%) or ‘very ineffective’ (8.0%). 
  • Almost half of respondents (49.0%) had not been contacted about the new duty to collaborate as part of the Victims and Prisoners Act 2024. 

Other trends and issues 

  • On Track data found that more than a quarter (26.9%) of women in CBS services and almost half of women in refuge (49.0%) reported experiencing increased economic and financial abuse since the increased cost of living began. 
  • Over half (53.5%) of survivors in refuge and a third (32.5%) in CBS services were left unable to afford food and many were unable to keep up with debt repayments (11.6% in CBS services, 20.3% in refuge). 
  • A notable number of respondents cited recruitment and retention of specialist staff as a main challenge over the past year, which had been further exacerbated by the increased cost of living. 
  • Escalating international conflicts, such as Gaza and Israel have been prominent in the news over the past year. Whilst over half of respondents reported no related impact, some domestic abuse providers, particularly ‘by and for’ services, described concerns that the conflicts had created deeper divisions in their own local communities. Services called for greater support for migrant women and women with no recourse to public funds (NRPF), emphasising how the conflict had led to greater demand for immigration services. 

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