About Us

Birmingham and Solihull Women’s Aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse?

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls.

Key Responsibilities 

To work as part of the Management Team with specific responsibility for managing
the young women’s refuge accommodation, ensuring a high-quality service for young
women and children who have experienced domestic violence. To support and
supervise a staff team, in the development and delivery of services for young women
and children in refuge

Experience Required 

• Working with young women and children affected by domestic violence
• Project Management
• Supervising staff/volunteers
• Developing strong working relationships with other organisations, both voluntary and statutory
• Managing safeguarding issues for vulnerable young women and children
• Monitoring and evaluating projects, producing relevant reports and implementing learning
• Experience working with case management systems

Benefits

• 31 days annual leave (excluding bank holidays)
• Up to 6% matched pension contribution
• Free access to Employee Assistance Programme
• Life Assurance scheme while in employment (a lump sum of 4 times salary)
• Cycle to Work scheme
• Health Cash Plan scheme available to all employees from day one
• Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team at: recruitment@bswaid.org.

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.

The closing date for receipt of completed applications is at 12 noon on Friday 22nd May. Interviews will take place 11th June. Apply here: https://bswaid.org/jobs/ 

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Senior Research and Policy Officer 

Location: Remote (UK based) / Bristol / London
Salary: £34,200 (Grade 4) per year (plus Inner London Weighting of £3,483.94, if eligible)
Length of contract:  Permanent
Hours per week: 37
Closing date: We reserve the right to adapt the advert at any time per organisational circumstances and to close this vacancy early for the role. Therefore, if you are interested, please submit your application as early as possible.
Interviews: Interviews will be scheduled on a rolling basis

Who are Women’s Aid?

Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of just under 180 organisations which provide over 300 local lifesaving services to women and children across England. For 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.

Our support services, which include the Survivors’ Forum, the No Woman Turned Away Project, the Survivor’s Handbook, Love Respect (our dedicated website for young people), the national Women’s Aid Directory and our advocacy projects, help thousands of women and children every year.

Purpose of the Senior Research and Policy Officer role: 

As a Senior Research and Policy Officer, the successful candidate will play an integral role in providing specialist research and policy analysis for Women’s Aid, identify and manage evidence to support the organisation’s priorities and strategic direction, and take responsibility for coordinating and delivering specific short‑ and long‑term research projects, including the Women’s Aid Annual Survey of all domestic abuse services in England.

Key duties and responsibilities of the Senior Research and Policy Officer :

• Co-ordinate and carry out primary research (with domestic abuse survivors and with professionals responding to domestic abuse) and secondary research in line with the organisation’s research strategy.
• Co-ordinate the Women’s Aid Annual Survey of all domestic abuse services in England.
• Maintain an overview of current and past research in the field of domestic abuse, and provide statistical and qualitative data to support the work of Women’s Aid and its member services.
• Produce reports, briefings, articles and other materials on domestic abuse research, to support the delivery of Women’s Aid projects and the information needs of Women’s Aid, member services and survivors of domestic abuse.
• Identify and support opportunities for Women’s Aid to undertake research into key areas of domestic abuse, including collaboration with external researchers or commissioning research.
• Analyse public policy and policy proposals, legislation and statutory guidance pertinent to domestic abuse, identifying the relevance for Women’s Aid’s work and the work of its members.
• Ensure effective strategies for information management on domestic abuse within Women’s Aid, in consultation with key staff and stakeholders.
• Identify and provide relevant evidence for a range of resources including media releases, communications with member services and supporters, blogs, and support the content development of Women’s Aid websites and other relevant resources.
• To maintain clear and adequate records of work done and to produce reports on work programmes and activities as required by management.

What we are looking for in our Senior Research and Policy Officer :

• Experience of social research and data collection (including using qualitative and quantitative methods).
• Experience of designing, delivering and analysing surveys.
• Experience of carrying out literature or evidence reviews.
• Able to demonstrate a commitment and understanding of the aims and objectives of Women’s Aid.
• An extremely high standard of writing skills, including producing reports and briefing papers.
• Ability to identify and summarise evidence to inform research, communications, campaigns or policy work.
• Ability to analyse complex information and identify the implications for women and children affected by gender-based violence
• Ability to prioritise confidentiality and work with empathy on highly sensitive topics.

Benefits of joining us as our Senior Research and Policy Officer  include:

• Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
• Valuable Pension Benefits: a generous 7% employer contribution.
• Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
• Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
• Making a Genuine Difference: in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.

How to apply 

Please read the job description JDPS – Senior Research and Policy Officer before applying. Follow this link:  to complete your application form and upload your CV. 

NB:

• Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
• All posts, including remote posts, must be based in the UK.
• Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women. Please see the Reasonable Adjustments Statement on Job Description.
• Please read our Single Sex Statement on the Women’s Aid Website
• Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.

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We are recruiting for a Floating Support Worker to join our team in Warwickshire.

• Job Title: Floating Support Worker
• Location: Warwickshire
• Salary: £15,514.27 per annum
• Contract type: Part Time, Permanent

Hours: 22.5 hours per week

This is an opportunity to join Refuge as a Floating Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire. This service will provide emergency accommodation across Warwickshire with high-quality domestic abuse support, ‘by-and-for’ services for survivors of domestic abuse and their children.

The post holder will provide high quality support and safety planning to survivors and their children who are fleeing domestic abuse. This includes enabling survivors to access housing, welfare, benefits and legal advice. A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.

The Floating Support Worker (FSW) will carry a caseload of survivors of domestic abuse to enable them to provide a more holistic and intensive support package. They will work closely with survivors from the point of crisis through to move on from the emergency accommodation. FSWs will work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 27 April 2026

Interview Date: 8 May 2026

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We are supporting a specialist charity providing refuge and accommodation-based support to survivors of domestic abuse.

The Board is seeking an experienced Interim Chief Executive Officer to provide confident and steady leadership. You will be accountable for a team of approximately 30 staff, reporting to a Board of seven trustees, and leading through three experienced direct reports (services, finance and fundraising).

This role combines organisational and people leadership with a strong and essential focus on legal and regulatory compliance.

The primary focus of the role is to ensure the charity remains fully compliant with all statutory and regulatory obligations. The Interim CEO will hold executive oversight of property compliance, health and safety, risk management, audit assurance and data protection (including acting as DPO). This includes ensuring robust systems across fire safety, gas and electrical safety, asbestos management, insurance, lease oversight and broader organisational controls.

The successful candidate will bring:

Proven senior leadership experience, including working closely with a Board of Trustees
Executive-level experience overseeing property portfolios and safety compliance
Strong knowledge of housing/property legislation and health and safety regulations
Experience embedding risk management frameworks and audit oversight
Technical understanding of building maintenance and regulatory standards
Preferably, relevant professional or health and safety qualifications (e.g. IOSH or equivalent)
Alongside technical capability, we are seeking a leader with high emotional intelligence, integrity and resilience, someone able to build trusted relationships across staff, trustees and external stakeholders, and provide a stabilising presence within a trauma-informed, survivor-centred environment.

Experience within domestic abuse or a commitment to learning about domestic abuse, coercive control and trauma-informed leadership is essential.

You must be available to commence by 1 May 2026.

For more information please email harjit.bola@prospect-us.co.uk

Closing date for applications is Wednesday 25th February 2026.

Interviews for successful candidates will be held W/C 2nd March 2026.

Applicants will need to demonstrate a commitment to equal opportunities and anti-discriminatory practices. A full DBS check will be carried out for successful applicant.

Female applicants only, exemption under the Equality Act 2010 pursuant to Schedule 9, Part 1.

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Staying Put is well known for the great care we take with clients and employees alike. We are experts in the domestic abuse field and we continue to develop exciting, new services that are breaking the mould of traditional service provision in this sector.

This is a new and exciting opportunity within the Survive and Thrive partnership. As part of a 12-month pilot, we are recruiting a Children’s IDVA (CHIDVA) and a Young Person’s IDVA (YPVA) to work closely with youth services. The pilot focuses on an early intervention initiative to provide a coordinated support package for children/young people across Bradford experiencing interpersonal/familial domestic abuse who are not identified as needing statutory intervention.

About the roles

These roles sits within our Community Team and will work in close partnership with the Youth Service to provide specialist, trauma-informed advocacy and support to children (11-13) and young people (aged 13-17) who have been through the MARAC process and not received ongoing support following an assessment by Children’s Social Care.

The Children’s IDVA and Young Person’s IDVA will work directly with the child/young person as the primary client, ensuring their voice is central to safety planning, decision-making and multi-agency responses. Often the roles will work with the non-abusive parent to safeguard the child/young person and coordinate an holistic support package. The roles will provide a front-line service to children and young people through a pathway of care focussing on safety and protection across all levels of risk.

Both roles are part time, 30 hours per week, over 4 days Monday to Friday. £27,554 – £28,735 FTE per annum, depending on qualifications.

Please note: there may be some working outside of normal working hours.

About you

To fulfil each role, you will have experience of working with children/young people in a crisis situation and have knowledge and understanding of the effects of domestic abuse/sexual violence. Furthermore, we are looking for someone who has experience of partnership working, who can develop effective working relationships with partner agencies and has a strong grasp of children safeguarding principles and practices.

Our ideal candidates will be able to deal with changing priorities and unique situations, responding in an effective and solution-focussed way. We are looking for someone with a can-do attitude, who works with empathy and has a patient and friendly approach. You will be a team player but also have the ability to work on your own initiative.

We welcome applications from male IDVA’s for this role.

About us

With over 24 years solid experience of helping survivors of domestic abuse, Staying Put are part of an exciting and innovative, multi-agency partnership working together with Family Action and Women Centre, to develop a ‘one system approach’ to families affected by domestic abuse and sexual violence.

We are proud to provide vital support and services to men, women and children of Bradford who are survivors of domestic abuse and sexual violence. We help people have better lives – and you can too.

We are looking for enthusiastic, experienced, engaged and highly motivated people to join our expanding team.

Be part of an organisation that makes a difference and where 85% of colleagues agree or strongly agree they feel valued.

We want to be a great place to work so have attractive benefits;

• 30 days annual leave, plus 8 bank holidays (pro rata)
• Employee Assistance Programme
• Enhanced maternity pay after 1 year
• Healthcare scheme after probation
• Employee discount scheme & wellbeing platform
• Free on-site parking at most sites
• Clinical supervision with external providers

For further details and how to apply, please visit our website;

https://stayingput.org.uk/childrens-idva-chidva/

https://stayingput.org.uk/young-persons-idva-ypva/

Closing date: 12 noon Friday 9th January 2026

Interview date: Friday 16th January 2026

Here you can download the job description and application form. Please submit completed applications to the address on the form. CVs will not be accepted.

We expect a high volume of applications so unfortunately, we will not be able to respond to all applications individually. If you have not heard from us after 1 week from the closing date please consider that you have not been successful on this occasion.

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We are looking for a compassionate and skilled Domestic Abuse Outreach Worker to provide direct support, advocacy, and outreach services for individuals experiencing domestic abuse in Elmbridge, Epsom & Ewell, and Spelthorne. In this role, you will empower clients by offering emotional and practical support, safety planning, risk assessments, and guidance on accessing key services, such as legal aid, housing, and benefits.

If you are passionate about supporting survivors and committed to making a difference, we would love to hear from you. We are seeking a dedicated and approachable individual with strong communication skills, an understanding of safeguarding frameworks, and experience working with victims of domestic abuse.

Please note: This post is restricted to female applicants in accordance with Schedule 9 (part 1) of the Equality Act 2010

JOB DESCRIPTION

POST TITLE
IDVA / Domestic Abuse Outreach Worker

DAYS / HOURS
2 – 5 Days a week / 14 – 35 paid hours

SALARY
£25,000 – 32,000 FTE depending on experience

DURATION
6-12 Month Contract

REPORTS TO
CEO

LOCATION
Walton-on-Thames office

HOLIDAY & PENSION
20 days holiday per annum plus paid Bank Holidays, increasing with each full year of service up to 30 days and option of enrolment in pension scheme

1. ACCOUNTABILITY

The post holder is accountable and will be supervised by the Chief Executive and work in partnership with the other Service Managers.

2. KEY AREA OF RESPONSIBILITY

The key purpose of the role is to provide a domestic abuse outreach service for the boroughs of Elmbridge, Epsom and Ewell and Spelthorne

Direct Work with clients

·       To contact clients using sensitive listening and questioning skills in order to allow clients to explain their situation and empower them to set their own priorities.

·       To provide skilled practical help, advice and emotional support to enable clients to reach an informed decision regarding their future, including safety planning and risk assessment.

·       To enable and encourage clients to take advantage of all services relevant to their problems such as legal and financial advice, housing and benefits rights, education, medical treatment, safety advice etc. and make appropriate referrals.

·       To assist clients where necessary by negotiating, drafting or writing letters and telephoning.

·       To negotiate with third parties, including statutory and non-statutory organisations as required.

·       To accompany clients to meetings with agencies and courts if needed.

·       To be mindful of the impact of any client’s children witnessing domestic abuse and of the associated child protection issues.

·       To help reduce client’s isolation and encourage them back into the community.

·       To seek opportunities for clients to access group work and to deliver group work as appropriate.

·       To attend Multi Agency Risk Assessment Conferences.

·       To assess clients for referral to the North Surrey Sanctuary Scheme.

·       Understanding of Safeguarding Framework and procedures both for Vulnerable Adults and Child Protection.

Administration

·       To maintain relevant casework records on clients for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation and ensuring such records are kept up to date and in accordance with the Data Protection Act.

·       To maintain records to fulfil monitoring requirements of funders

·       To undertake letter writing as appropriate

Other duties and responsibilities

·       To uphold the aims and principles of the NSDAS.

·       To keep up to date with policies and procedures relevant to bureau work and undertake relevant training within guidelines issued by NSDAS.

·       To uphold and work within the principles of the Surrey Multi Agency Strategy against Domestic Abuse.

·       To provide advice and information to other organisations and take part in Domestic Abuse awareness raising events.

·       To liaise with other organisations and agencies where there is a joint or multiple approach to a client and be aware that inter-agency co-operation is an integral and essential facet of outreach work.

·       To abide by health and safety procedures in accordance with Health & Safety legislation.

·       To work closely with the other Outreach Workers/IDVAs.

·       Any other duties as required to ensure the efficient provision of the outreach service.

·       To understand and adhere to Safeguarding Policies and procedures.

·       Answer calls, facilitate meetings and be on a rota to support the charity as needed.

Professional Support and Development

·       To keep up to date with legislation, case law and policies and procedures and undertake appropriate training relevant to the provision of an advice service and issues concerning domestic abuse.

·       To prepare for and attend supervision sessions as required.

·       To attend team meetings.

·       To attend all relevant training as required including specialist domestic abuse/gender violence training.

Requirements and Skills

·       Knowledge of the issues facing people experiencing domestic abuse.

·       Recent experience of advice work which could be within any voluntary or statutory organisation.

·       Ability to plan and prioritise own work, meet deadlines and manage caseload.

·       Experience of supporting victims of domestic abuse and evaluating risk factors.

·       Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.

·       Effective written and oral communication skills with particular emphasis on negotiating.

·       Ability to use IT in the provision of advice, compilation of statistical data and preparation of reports.

·       Flexible approach, ability to work on own initiative but also ability to work as part of a team.

·       Numeracy skills.

·       An awareness of the importance of confidentiality.

·       The ability to listen, to communicate and to be non-judgemental

·       To demonstrate a commitment to equality and diversity.

·       To be able to work effectively with a range of different statutory agencies, voluntary organisations and individuals.

·       To demonstrate understanding of safeguarding issues.

·       To have a full driving license and use of a car and ability to meet clients in the Boroughs of Epsom and Ewell, Elmbridge and Spelthorne,

·       To be qualified as a domestic abuse IDVA or willing to train to achieve this qualification.

We recognise the positive value of diversity, promoting equality and fairness, and challenging discrimination. We welcome our legal duties not to discriminate as a service provider and an employer. We aim to go beyond the narrow scope of legislative compliance and follow best practice, making equality, fairness and diversity a fundamental part of all our activities. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we wish to encourage and harness these differences to make our services more relevant and approachable.

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About Us

MK Act is a long-established domestic abuse charity with over 50 years’ experience supporting individuals and families across Milton Keynes. We provide safety, refuge, advocacy, crisis intervention and long-term support, helping survivors rebuild their lives with dignity and security.

We are seeking a compassionate and organised Triage & Helpline Advisor to join our Crisis Intervention Service. You will be the first point of contact for survivors seeking help—providing helpline response, triage, initial risk assessment, safety advice and access to appropriate services. This role suits someone calm under pressure, confident handling safeguarding concerns and committed to trauma-informed, survivor-centred support.

Why Join Us?

Make a meaningful impact for individuals experiencing domestic abuse
Supportive, specialist team
Professional development and specialist training
25 days’ annual leave (pro rata) + bank holidays
Additional paid birthday leave
Free annual eye test
Opportunity to grow within an expanding charity

Key Responsibilities

Client Support & Casework

Answer the helpline as the first point of contact for survivors.
Provide immediate advice, information and short-term follow-up support.
Complete DASH risk assessments, safety plans and initial needs assessments.
Support access to refuge accommodation locally or out of area.
Provide clear information on housing, legal options, health services and signposting.
Maintain accurate, confidential records and escalate risk appropriately.
Promote a trauma-informed, survivor-focused approach.

Service Delivery & Teamwork

Support the smooth running of the Crisis Intervention Service.
Manage referrals, appointments and office systems.
Contribute to service development and evaluation.
Support volunteers and encourage inclusive practice.

Multi-Agency & Partnership Work

Provide advice to professionals and promote MK Act services.
Maintain positive working relationships with partner agencies.

Safeguarding & Compliance

Work within safeguarding policies and make timely referrals.
Liaise with managers and statutory partners on safeguarding concerns.
Follow confidentiality, data protection and organisational procedures.

Administration & Professional Standards

Complete administrative tasks, including data entry and diary management.
Maintain required standards and attend training, supervision and performance reviews.

About You

You will thrive in this role if you are empathetic, organised and confident supporting people in crisis.

Essential

Knowledge of domestic abuse and its impact on survivors and children.
Understanding of risk assessment, safety planning and safeguarding.
Excellent communication skills and confidence working with multiple agencies.
Experience supporting survivors or vulnerable individuals.
Ability to stay calm and professional under pressure.
Strong record-keeping and IT skills.

Desirable

Experience in domestic abuse services or crisis support.
Experience completing risk assessments or working with voluntary/statutory agencies.

How to Apply

As part of our commitment to fair and consistent recruitment, we do not accept CVs.
Please complete the official application form using the link below. Applications submitted without the form will not be considered.

Apply here: https://form.jotform.com/253233664598063

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Main Responsibilities –

1. Provide OISC Level 1 advice for immigration applications that fall within
the published Immigration Rules, such as applications for visitors,
spouses, fiancés, and some Points-Based System and EUSS
applications.
2. Identify any safeguarding issues within the services for adults at risk
and/or children and follow organisational safeguarding procedures to
ensure the swift reporting of concerns to social services and taking any
internal actions necessary.
3. In line with the new Domestic Abuse Act, assess children’s needs as
victims in their own right, making referrals to Children’s Services for
specialist interventions where necessary.
4. Provide services to support individuals from Global Majority groups
who have experienced domestic abuse including ‘so called’ honourbased violence, forced marriage and female genital mutilation and or
insecure immigration status.
5. Risk assess new referrals for the service using the Save Lives DASH
(Domestic Abuse, Stalking and Honour-Based Violence) tool and make
referrals for high risk individuals as per the local MARAC arrangements.
6. Provide agile safety planning for each referral which recognises the
dynamic nature of risk within domestic abuse situations.
7. Formulate client-led, holistic support plans and advocate for clients in
a range of areas including housing, health, social services, legal and civil
orders and children.
8. Advocate for the specialist cultural needs of Global Majority women and
children referred to refuge within the partnership portfolio.
9. Deliver awareness raising of domestic abuse within local Global
Majority community groups and support services.
10. Deliver training to statutory and voluntary sector professionals.
11. Identify Global Majority groups and relevant contacts within these
communities and seek to understand the difficulties which prevent
them from receiving support from domestic abuse providers.
12. Ensure the timely input of data into the online case management tool
for effective reporting of outputs and outcomes.
13. Support the attainment and maintenance of quality standards
including Women’s Aid National Quality Standards.
14. Act in a professional manner at all times, communicating effectively,
building and sustaining effective and appropriate relationships at all
times with survivors, colleagues and partners.
15. Manage a case load ensuring each survivor receives a responsive and
appropriate service individual to their needs.
16. Support the empowerment of the survivors and assist them in
recognising the features and dynamics of domestic abuse present in
their situation, and help them regain control of their lives.
17. Support high risk survivors at court hearings relating to the domestic
abuse they have experienced.
18. Ensure that all safeguarding measures are delivered in respect of the
service-users and their children and that at all times you adhere strictly
to policies and procedures in respect of safeguarding vulnerable adults
and children.
19. Support colleagues and partner agencies, through awareness raising,
providing training and institutional advocacy.
20.Respect and value the diversity of the community in which the service
works in, and recognise the needs and concerns of a diverse range of
survivors ensuring the service is accessible to all.
21. Remain up to date and compliant with all organisational procedures,
policies, and professional codes of conduct and uphold standards of
best practice.
22. Participate as required in the delivery of contingency plans outside of
the normal shift pattern.
23. Participate in Health and Safety procedures to ensure a safety-first
workplace culture is maintained.
24.Regularly update knowledge around domestic abuse, interpersonal
violence and the wider VAWG context.
25.Maintain strict confidentiality, professional boundaries and security
procedures.
26.Participate in Health and Safety procedures to ensure a safety-first
workplace culture is maintained.
27.Regularly update knowledge around domestic abuse, interpersonal
violence and the wider VAWG context.
28.Maintain strict confidentiality, professional boundaries and security
procedures.

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Trafford Domestic Abuse Services (TDAS) is a Quality accredited, registered charity offering support to individuals and families who are affected by domestic abuse since 1990. We support families who live/work in the Trafford area and provide IDVA and Children and Young
People (CYP) support services in Salford. We provide both intervention and prevention services and work in partnership with other voluntary organisations to support families across
Greater Manchester.

TDAS Values

Innovative: introduce new ideas, are creative and foreword thinking.
Collaborative: work in partnership with key stakeholders to enable people to achieve a defined & common purpose
Openness: create an open culture, provide transparent reporting, good fundraising and governance.
Person centred: provide coordinated, personalized and enabling services to everyone
Empowering: empower our service users to become stronger, more confident, being aware of their rights and privileges and live a more meaningful and fulfilling life.

Purpose of the role

To play an integral and active part in the Trafford community based IDVA. You will work as part of a skilled, multi-disciplinary staff team and must be approachable and highly motivated in supporting and encouraging people experiencing domestic violence/abuse to make informed choices in order to determine their own future. You will ensure the provision of support and advocacy services to service users who are experiencing or have experienced Domestic Abuse. Assessing the risk a service user is in and delivering a service appropriate to the level of risk.

Main Duties

Provide a person centred, outreach service to adults accessing the IDVA service. This could be via face to face, telephone or other digital means To liaise with MARAC agencies to promote TDAS service offer and encourage referrals/self referrals. To decide on the most appropriate method of offering support to service users in accordance with MARAC policy and within the resources available To assess the risk the service user is in using the SafeLives DASH Risk Indicator Checklist and ensure that the delivery of the IDVA service is appropriate to this level of risk and to notify the Senior IDVA of any risks identified. Participate in the Multi-Agency Risk Assessment Conference framework: refer service users to, attend and participate in meetings and follow up actions agreed in the MARAC Carry out assessment and safety planning procedures with service users and deliver a service appropriate to the identified level of risk. Hold and manage a case load as agreed with the Service Manager Complete initial support and safety/risk assessments for all service users and ensure these are monitored and reviewed on each contact To keep accurate, factual and appropriate daily recordings and record these on the case management system in a timely and professional manner To offer practical and emotional support to service users To ensure standard and effectiveness of work with service users is consistent and of high quality Support the Service manager on reporting and delivery of Outcomes as highlighted in funders requirements. Liaise and work in conjunction with key agencies ensuring that multi-agency work is undertaken as part of the process involved in the assessment and delivery of services provided to adults. Access regular feedback from service users to ensure the continued improvement of services and support offered to children and young people by TDAS. To deliver awareness raising sessions to the public on domestic abuse and its effects on families To plan and manage own workload working on own initiative, often in times of crisis To be aware of, implement and keep up to date with Child Protection/Safeguarding Procedures in accordance with TDAS, Child Protection/Safeguarding policies and procedures. To ensure regular health and safety procedures including risk assessments are completed where appropriate Work in partnership with adults, families, staff, statutory, voluntary and community organisations to promote the welfare and wellbeing of all adults and families supported by TDAS.
General

Work with the Chief Executive Officer and other staff members to promote and support the development of TDAS.

To adhere to TDAS Code of Conduct at all times.

To attend staff meetings when required

To work in line with, and follow, the policies and procedures of TDAS.

Ensure that all policies & procedures are implemented and promoted by staff.

To actively promote diversity in the organisation.

To act as an ambassador for and represent the TDAS at external functions.

To represent TDAS on local and regional forums.

To build positive relationships and partnerships with key local agencies

To embody TDAS’s values and act as a role model. To participate actively in the management team, contributing to the strategic development of the organisation.

To undertake any other duties as may be deemed consistent with the requirements of the post.

Person Specification

How Assessed

Essential Experience A = Application
I = Interview

1. Minimum of 12 months experience of working with adults identified as high risk in a domestic abuse setting – A

2. Experience of working with adults in a crisis situation, demonstrating strong crisis management skills and ability to cope under pressure. A & I

3. Experience of attending MARAC and supporting victims by assessing risk A & I

You are required to have an excellent understanding of:

How Assessed

Essential Understanding A = Application
I = Interview

4. Knowledge and understanding of the effects of domestic abuse on adults,
children and young people and relevant legislation
A & I

5. In depth understanding of safeguarding adults and Child protection

A & I

6. Equality issues and marginalisation of various groups and communities

A

7. The roles and responsibilities of statutory organisations in relation to DA
A

8. Working knowledge of all relevant Policy and Procedures e.g. risk assessment, support planning and delivery of person-centred services, Health & Safety requirements

9. Knowledge of appropriate assessments related to supporting adults
A & I

You are required to be able to demonstrate that you have:

Essential Skills A = Application
I = Interview

10. Ability to deliver high standard of service provisions to all users and stakeholders and commitment to continuous improvement A & I

11. Excellent written, verbal and interpersonal communication skills A & I

12. Ability to work as part of a team A & I

13. Ability to work under own initiative – A

14. Good numeracy skills and literacy skills – A

Desirable Skills

15. Ability to use IT to record case notes and reports – A

16. Understanding and knowledge of the principles of undertaking risk assessment, support planning and delivery of services. A & I

You are required to be able to demonstrate that you have:

Qualifications/ Professional Membership A = Application
I = Interview

17. NNEB/NVQ level 3 or equivalent qualification in Domestic Abuse, Social

Care, Teaching or similar (Essential) A

18. Safelives IDVA Qualification or equivalent (Desirable) A

You are required to be able to demonstrate you:

How Assessed

Essential Personal Qualities & Competencies A = Application
I = Interview

19. Have values consistent with those of TDAS A & I

20. Act with integrity and respect when interacting with service users, employees, agencies and individuals I

21. Are committed to upholding TDAS’s policies and procedures A

22. A commitment to diversity and working in an anti- discriminatory way – I

23. Ability to maintain professional boundaries at all times A

Additional Requirements

The post holder will be required to liaise with TDAS Chief Executive Officer, Director of
Operations, other TDAS Staff, TDAS Board of Trustees, Statutory, Voluntary and Community
Organisations and other professionals.

There will be a requirement for attendance at some Board Meetings, Professional Meetings and training sessions as and when directed by the Chief Executive Officer, Director of
Operations and the Board of Trustees.

Job Type: Full-time

Benefits:Company pension
Cycle to work scheme
Flexitime
Life insurance
On-site parking
Referral programme
Work from home

Work Location: Manchester M32 0RS

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