{"id":13321,"date":"2020-01-14T10:34:39","date_gmt":"2020-01-14T10:34:39","guid":{"rendered":"https:\/\/womensaid.org.uk\/?page_id=13321"},"modified":"2025-10-21T09:59:50","modified_gmt":"2025-10-21T08:59:50","slug":"domestic-abuse-provision-referrals","status":"publish","type":"page","link":"https:\/\/womensaid.org.uk\/what-we-do\/research\/research-and-reports\/domestic-abuse-provision-referrals\/","title":{"rendered":"Domestic abuse provision: referrals to domestic abuse services"},"content":{"rendered":"<h1>Domestic abuse provision: <strong>referrals to domestic abuse services<\/strong><\/h1>\n<h2><a href=\"https:\/\/womensaid.org.uk\/research-and-publications\/\"><br \/>\nReturn to publications page<br \/>\n<\/a><br \/>\nAbout these dashboards<\/h2>\n<p>Through Women\u2019s Aid\u2019s unique national datasets, we estimate the number of women and children who are referred into local domestic abuse services across England in each financial year.<\/p>\n<p>These referral estimates are some of the only data in England on the number of survivors who access refuge and community-based support services nationally, including how many women and children are supported by the service, and how many survivors are unable to access the service. There are many reasons why a referral into a service may end up being rejected, including that the service does not have the capacity to accept the referral or that the survivor decides they do not want support at that time. Reasons for unsuccessful referrals into refuge is explored in more detail in our report <a href=\"https:\/\/womensaid.org.uk\/unsuccessful-referrals-into-refuge\/\"><em>Unsuccessful referrals into refuge<\/em><\/a>.<\/p>\n<p>The referral estimates provide a valuable insight into domestic abuse service provision and the trends impacting survivors and the services which support them. These trends and impacts are explored further in our <a href=\"https:\/\/womensaid.org.uk\/what-we-do\/research\/research-and-reports\/\"><em>Annual Audit<\/em><\/a> reports.<\/p>\n<p>We use data from our <a href=\"https:\/\/womensaid.org.uk\/what-we-do\/ontrack\/\"><em>On Track<\/em><\/a> and <a href=\"https:\/\/womensaid.org.uk\/what-we-do\/i-work-with-survivors\/routes-to-support\/\"><em>Routes to Support<\/em><\/a> national datasets to calculate these estimates. Further information about the methodology can be found underneath the dashboards.<\/p>\n<h2>Referrals into refuge<\/h2>\n<h3>Referrals received by refuge services<\/h3>\n<p>Dashboard shows the estimated number of referrals which were received, accepted and rejected in each year by refuge services listed on Routes to Support in England.<\/p>\n<p><iframe src=\"https:\/\/public.tableau.com\/views\/Referralsrefuge_16956321287160\/Refugereferrals?:showVizHome=no&amp;:embed=true\" width=\"100%\" height=\"800\"><\/iframe><\/p>\n<h3>Number of women and children supported by refuge services<\/h3>\n<p><span class=\"TextRun SCXW262323106 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW262323106 BCX8\">Dashboard shows the estimated number of referrals accepted and the estimated number of children accommodation each year by all refuge services on Routes to Support in England.\u00a0<\/span><\/span><span class=\"EOP SCXW262323106 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><iframe src=\"https:\/\/public.tableau.com\/views\/Referralsacceptedrefuge\/Womenandchildreninrefugeservices?:showVizHome=no&amp;:embed=true\" width=\"100%\" height=\"800\">\ufeff<\/iframe><\/p>\n<h2><span class=\"TextRun SCXW20854735 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW20854735 BCX8\" data-ccp-parastyle=\"heading 2\">Referrals into community-based support (CBS) services<\/span><\/span><span class=\"EOP SCXW20854735 BCX8\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:40,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h2>\n<h3><span class=\"TextRun SCXW109636255 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW109636255 BCX8\" data-ccp-parastyle=\"heading 3\">Referrals received by CBS services<\/span><\/span><span class=\"EOP SCXW109636255 BCX8\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:40,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h3>\n<p><span class=\"TextRun SCXW253314922 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW253314922 BCX8\">Dashboard shows the estimated numbers of referrals which were received, <\/span><span class=\"NormalTextRun SCXW253314922 BCX8\">accepted<\/span><span class=\"NormalTextRun SCXW253314922 BCX8\"> and rejected in each year by all CBS services listed on Routes to Support in England.\u00a0<\/span><\/span><span class=\"EOP SCXW253314922 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><iframe src=\"https:\/\/public.tableau.com\/views\/NumbersCBSreferrals\/CBSreferralsandoutcomes?:showVizHome=no&amp;:embed=true\" width=\"100%\" height=\"800\"><\/iframe><\/p>\n<h2><span class=\"TextRun SCXW28643603 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW28643603 BCX8\" data-ccp-parastyle=\"heading 3\">Number of women and children supported by CBS services<\/span><\/span><span class=\"EOP SCXW28643603 BCX8\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:40,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h2>\n<p><span class=\"TextRun SCXW148429053 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW148429053 BCX8\">Dashboard shows the estimated number of referrals accepted and the estimated number of children accommodation each year by all CBS services on Routes to Support in England.\u00a0<\/span><\/span><span class=\"EOP SCXW148429053 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><iframe src=\"https:\/\/public.tableau.com\/views\/NumbersCBSaccepted\/WomenandchildreninCBSservices?:showVizHome=no&amp;:embed=true\" width=\"100%\" height=\"800\"><\/iframe><\/p>\n<h2><span class=\"TextRun SCXW30455557 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW30455557 BCX8\" data-ccp-parastyle=\"heading 2\">Methodology<\/span><\/span><span class=\"EOP SCXW30455557 BCX8\" data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:40,&quot;335559739&quot;:0}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">We calculate the referral estimates using data from our On Track and Routes to Support national datasets. The On Track national dataset is an anonymised dataset containing information from local domestic abuse services which use the Oasis On Track case management system to manage their casework. Data from the Routes to Support national dataset includes details on the number and capacity information on local domestic abuse services.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Referral estimates are calculated using the following steps:\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">a. Refuge<\/span><\/b><span data-contrast=\"auto\">: calculated the ratio of referrals which were accepted and rejected for refuge services using Oasis On Track and applied this to the refuge services listed on Routes to Support for the same region and do not used Oasis On Track.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p style=\"text-align: left;\"><b><span data-contrast=\"auto\">b. CBS<\/span><\/b><span data-contrast=\"auto\">: calculated the ratio of referrals which were accepted and rejected into each individual service type (e.g., outreach, IDVA, floating support) for services using Oasis On Track applied to services not using On Track that are listed on Routes to Support for the same region.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p style=\"text-align: left;\"><b><span data-contrast=\"auto\">c. Number of children<\/span><\/b><span data-contrast=\"auto\">: the average number of children per woman accessing refuge and CBS services applied to the above two estimates.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2>Further information<\/h2>\n<p><span data-contrast=\"auto\">There are no reliable prevalence data on domestic abuse. The Crime Survey of England and Wales (CSEW) offers the best available data and the latest figures (from the year ending March 2023), found that an estimated 1.4m women experienced domestic abuse. Using this data, our latest referral estimates suggest that only 1 in 10 women and 1 in 10 children experiencing domestic abuse successfully accessed a refuge or CBS service.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Accessing a refuge or CBS service will not be appropriate for all women and children experiencing domestic abuse but our referral estimates provide an insight into the how current levels of domestic abuse service provision are meeting the demand for their support.\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">You can read more about this in our Annual Audit reports where the referral estimates are explored in the context of the trends affecting survivors and domestic abuse services in each financial year:\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li><a href=\"https:\/\/womensaid.org.uk\/what-we-do\/research\/research-and-reports\/\"><em>Annual Audit Report<\/em><\/a><\/li>\n<\/ul>\n<p><span class=\"TextRun SCXW97856164 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW97856164 BCX8\">For more information about our On Track and Routes to Support national datasets, visit our website:<\/span><\/span><span class=\"EOP SCXW97856164 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li><a href=\"https:\/\/womensaid.org.uk\/what-we-do\/ontrack\/\"><em>On Track<\/em><\/a><\/li>\n<li><a href=\"https:\/\/womensaid.org.uk\/what-we-do\/i-work-with-survivors\/routes-to-support\/\"><em>Routes to Support<\/em><\/a><\/li>\n<\/ul>\n<p><span class=\"TextRun SCXW106398359 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW106398359 BCX8\">More information about the available data on domestic abuse, including the prevalence and gendered nature of domestic abuse, can be found on our website:<\/span><\/span><span class=\"EOP SCXW106398359 BCX8\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li><a href=\"https:\/\/womensaid.org.uk\/information-support\/what-is-domestic-abuse\/\"><em>What is domestic abuse?<\/em><\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Domestic abuse provision: referrals to domestic abuse services Return to publications page About these dashboards Through Women\u2019s Aid\u2019s unique national datasets, we estimate the number of women and children who are referred into local domestic abuse services across England in each financial year. These referral estimates are some of the only data in England on [&hellip;]<\/p>\n","protected":false},"author":881,"featured_media":37051,"parent":25181,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"pmpro_default_level":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[],"tags":[],"class_list":["post-13321","page","type-page","status-publish","has-post-thumbnail","hentry","pmpro-has-access"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Domestic abuse provision: referrals to domestic abuse services<\/title>\n<meta name=\"description\" content=\"These dashboards use data from the Women&#039;s Aid Annual Surveys from 2017 to 2019. 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